Delivery Lead Manager at Accenture

Gurugram, Haryana, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Pensions, Financial Services, Professional ServicesIndustries

Requirements

Bachelor's degree in business administration, operations management, or a related field
15 years of experience in UK Pension, with a proven track record of successfully managing and leading teams
Previous experience managing a team of professionals
Minimum 15 years of service delivery experience, with 10+ years of experience in account leadership role in the UK Pension domain
Led a 100+ member cross-functional team within the UK Pension function; run an account independently or a sizeable part of an account for operations, including customer engagement
Extensive hands-on operating and domain experience in UK Pension operations with deep expertise in end-to-end Investment Administration (Limit Reviews, Investment Management, Fee Adjustments, Payment Allocations, Asset Transfer, Corporate actions & Fund Mergers, Bulk Disinvestment, Annual Statements, Data Development, Application and Payment (Investment options and confirmations, Transaction), Income tax submissions and enquiries)
Good understanding of UK Pension front-to-back platforms; certifications in UK Pension an added advantage
Thorough understanding of operational front-to-back procedures that support UK Pension operations
Strong understanding of various risks spanning financial reporting, access governance, data security, privacy, and process controls associated with operations
Strong leadership skills, with the ability to motivate and inspire team members
Excellent communication skills, both written and verbal, with the ability to effectively present complex information to a range of audiences
Strong analytical and problem-solving skills, with the ability to identify and resolve operational issues
Knowledge of operational best practices, including quality control, performance management, and process improvement
Proficient in the use of relevant software, including Microsoft Office, project management tools, and other relevant applications
Strong organizational skills, with the ability to manage multiple projects and priorities simultaneously
Ability to work independently and as part of a team, with a strong commitment to collaboration and teamwork

Responsibilities

Lead a team of UK Pension specialists in providing high-quality services to clients
Develop and implement strategies for acquiring and retaining clients
Establish and maintain relationships with clients to ensure satisfaction, retention, and growth of the business
Conduct regular team meetings to review performance metrics, share best practices, and develop action plans for continuous improvement
Provide coaching, training, and mentoring to team leads to develop their skills and expertise
Collaborate with internal departments and operations to ensure the successful execution of business objectives
Develop and maintain a deep understanding of operational processes (inferred from incomplete description)

Skills

UK Pensions

Investment Management

Retirement Solutions

Leadership

Team Management

Project Management

Microsoft Office

Process Improvement

Performance Management

Quality Control

Analytical Skills

Problem-Solving

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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