Delivery Consultant at Airtable

London, England, United Kingdom

Airtable Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, No-Code Platforms, Enterprise ServicesIndustries

Requirements

  • Avid Airtable user with 2+ years of deep product experience; grasp the fundamental principles of database design
  • 5+ years of experience in a professional services or consulting role
  • Solid foundation of AI fluency: built or meaningfully automated a task using AI (e.g., via custom scripts, GPT workflows, or Airtable automations enhanced by LLMs)
  • Excellent project management and communication skills; confident prioritizing across concurrent and time-sensitive projects and priorities
  • Strong communication skills: modulate style to engage stakeholders of varying seniority and technical backgrounds; deliver compelling presentations and product demonstrations
  • Detail-oriented and passionate about creating unique solutions to complex business problems
  • Keen understanding of business workflows; comfortable using process mapping tools
  • Able to distill complex or technical concepts and communicate them clearly to a broad range of business and technical stakeholders
  • Nice to have: Fluent French or German speaker

Responsibilities

  • Deeply understand clients' business processes, pain points, desired outcomes, and requirements
  • Advise on best practices for integrating Airtable into their workflow and provide prescriptive recommendations on configuration
  • Manage project plans when delivering single consultant engagements, ensuring on time delivery, risk mitigation, and regular project communications including status updates
  • Collaborate with Services and Partner team members on larger engagements
  • When necessary, develop solution architecture designs that align with clients' objectives and requirements
  • Provide technical guidance and support to clients and internal teams throughout the implementation process, addressing concerns or issues that arise
  • Create documentation to support solution development and train customers on their new workflows
  • Manage multiple implementations simultaneously, proactively communicating with internal and external stakeholders to ensure on-time and in-scope solution delivery
  • Surface trends and patterns across implementations, identifying best practices and creating resources for internal and external stakeholders
  • Provide insights from customer implementations that help shape Airtable’s product roadmap
  • Provide builder, end user training; and admin guidance when needed
  • When necessary, partner with Airtable Engagement Managers to validate scope for professional services engagements

Skills

Airtable
Business Process Analysis
Solution Architecture
Project Management
Workflow Configuration
Technical Guidance
Documentation
Stakeholder Communication
Risk Mitigation
Client Training

Airtable

SaaS platform for workflow and data management

About Airtable

Airtable offers a platform that merges spreadsheet and database functionalities, allowing users to manage workflows and data without advanced technical skills. The platform is adaptable for various uses, such as project management and customer relationship management, and enables users to visualize data in multiple formats. Operating on a subscription-based model, Airtable provides different pricing tiers to cater to a wide range of clients, from individuals to large organizations. The company's goal is to empower users to effectively manage their data and workflows, making software creation accessible to everyone.

San Francisco, CaliforniaHeadquarters
2012Year Founded
$1,315.7MTotal Funding
SERIES_FCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

We have your medical, dental, and vision insurance 100% covered (and your dependents covered at 80%)
High deductible health plan available with health savings account contribution
Complimentary One Medical membership for individuals and dependents
Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.
Complimentary mental health support via Modern Health Family planning support (fertility, adoption, and surrogacy)
Flexible and generous time off and sick time benefits
16 weeks of parental leave
Annual Learning & Development wallet to support your career development
Emergency backup care for dependents
Access to financial planning and legal support

Risks

Competition from Notion and Coda threatens Airtable's market share.
AI advancements by competitors may outpace Airtable's innovations.
Reliance on third-party integrations poses potential strategic risks.

Differentiation

Airtable combines spreadsheet and database functionalities for custom app creation.
The platform offers a no-code solution, appealing to non-technical users.
Airtable's tiered pricing caters to a wide range of users and businesses.

Upsides

Growing demand for no-code platforms boosts Airtable's market potential.
Recent AI platform launch aligns with trends in AI-driven project management.
Airtable's integration with IBM enhances its collaborative tool offerings.

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