Ability to slice, package, weigh, and sell deli products including meats and cheeses
Knowledge of food safety, food freshness, and product handling policies and procedures
Capability to maintain presentation and cleanliness of the deli, including display cases
Understanding of club policies, procedures, and compliance
Ability to provide high level of customer service, answer questions, recommend products, and handle special orders
Skills to receive, inspect, display, stock, rotate, and store deli products
Commitment to GOLD Member Standards (Greet, Anticipate, Appreciate), club standards, and daily execution like Grand Opening Look
Responsibilities
Provide high level of customer service to Members, answer questions, recommend deli items, answer calls, and take special orders
Slice, package, weigh deli products including cheeses and meats; help Members select products; sample products; prepare and package special orders and party trays
Receive and inspect deli shipments; display, stock, rotate, and store deli products following food safety, freshness, and handling policies
Ensure all products are fresh and meet company quality standards; check for out-of-date products daily and follow disposal procedures
Maintain presentation and cleanliness of the deli department, including display cases
Support team functions, embrace inclusion and diversity, act with honesty and integrity, and escalate concerns as appropriate
Deliver service excellence, resolve member concerns, ensure safe and positive environment, and work collaboratively to achieve goals