Dealer Relationship Manager - South Houston, TX at Santander

Houston, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Automotive FinanceIndustries

Requirements

Reside within the assigned sales territory (South Houston, TX) to meet business needs, effectively service clients, meet with prospects, and attend in-person meetings and events
Bachelor's Degree in a related field or equivalent demonstrated through a combination of work experience, training, and/or certifications

Responsibilities

Serve as the primary point of contact for all dealer relationships within the designated market area
Align Santander’s products and solutions with dealership needs to drive impactful results
Establish and cultivate relationships with all dealership personnel to support growth targets and Santander Consumer initiatives
Analyze and review all territory reporting to identify business opportunities by dealer and to prepare visit or call objectives
Identify new dealer prospects to grow Santander’s market presence
Engage dealers consistently around the dealer management framework to manage risk effectively, foster sustainable growth, and support long-term profitability
Deliver exceptional customer service and tailored solutions to dealers through engagement and collaboration with internal partners
Serve as a key resource by educating dealers and internal teams on Santander’s programs and initiatives
Share market expertise and offer feedback to inform strategy and enhance performance
Manage contract pipeline to provide operational support
Translate field observations and approval outcomes into actionable insights for internal partners to inform pricing and strategy
Establish floorplan targets and coordinate meetings with Dealer Principals and Dealer Lending partners
Manage and maintain vendor and contact information of all dealerships within the assigned territory
Actively promote and support all digital offerings
Actively monitor aged liens and outstanding monies owed to deliver profitable outcomes and support internal partners
Negotiate impound fees to assist in recouping revenue and support internal partners
Communicate legal demands to Dealer Principals as needed

Skills

Key technologies and capabilities for this role

Dealer Relationship ManagementSalesAuto FinanceAccount ManagementCustomer ServiceComplianceTerritory ManagementReporting Analysis

Questions & Answers

Common questions about this position

What is the location for this Dealer Relationship Manager position?

The position is based in South Houston, TX.

Is this a remote role or does it require on-site work?

This information is not specified in the job description.

What are the main responsibilities of this role?

The role involves developing relationships with dealership partners, aligning Santander’s products with dealer needs, analyzing territory reporting, identifying new prospects, managing risk, and delivering customer service.

What is the company culture like at Santander?

Santander fosters an enriching environment focused on continuous learning, personal growth, collaboration with global colleagues, engagement, and employee success.

What salary or compensation does this position offer?

This information is not specified in the job description.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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