Deal Desk Specialist at Diligent Corporation

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

NoVisa

SaaS, Governance Risk Compliance, TechnologyIndustries

Requirements

Exceptional attention to detail and strong ownership mindset
Ability to work effectively with global stakeholders, clear communicator, empathetic, and collaborative
Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment
Proficiency with Microsoft Office tools (Excel, Word, Outlook)
Comfortable working under pressure and meeting tight deadlines
Curious and proactive about adopting new digital tools and learning to use AI-powered systems that elevate efficiency
Strong written and verbal communication skills

Responsibilities

Build, review, and approve customer quotes and contracts in Salesforce (SFDC) with speed and accuracy
Deliver exceptional service through our support queues, meeting all SLAs while ensuring high-quality outputs
Develop a strong understanding of Diligent’s products and pricing to guide internal stakeholders
Support Revenue Operations in integrating newly acquired companies—helping unify processes and bring them into SFDC
Work flexibly during month-end, quarter-end, and year-end close cycles to support global teams
Take on new responsibilities as our operations evolve in a fast-growing SaaS environment

Skills

Salesforce

ERP

Revenue Operations

Contract Management

SaaS

Deal Desk

Diligent Corporation

Provides governance, risk, and compliance solutions

About Diligent Corporation

Diligent provides governance, risk, and compliance (GRC) solutions through a subscription-based software-as-a-service (SaaS) platform. Their tools help organizations manage board activities, ensuring clarity and security in operations. Clients, including large enterprises and non-profits, use Diligent's software to streamline board management, comply with regulations, and support environmental, social, and governance (ESG) commitments. Diligent stands out from competitors by focusing on data security, user privacy, and a user-friendly interface. The company's goal is to help organizations navigate regulatory challenges and achieve their strategic objectives.

New York City, New YorkHeadquarters

1994Year Founded

$21.6MTotal Funding

SERIES_BCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Flexible Work Hours

Health Insurance

Paid Vacation

Wellness Program

Risks

Data breaches raise concerns about Diligent's data security measures.

Expansion into Latin America may present operational and regulatory challenges.

New AI features could pose risks related to data privacy compliance.

Differentiation

Diligent serves over one million users from 23,000 organizations globally.

The company empowers 62% of the Fortune 500 with its GRC solutions.

Diligent integrates AI-driven analytics to enhance decision-making for board members.

Upsides

Diligent's new ESG module aligns with growing interest in ESG reporting.

Expansion in Latin America offers significant growth opportunities for Diligent.

Partnerships with firms like Aeries Technology accelerate market penetration.

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