Deal Desk Manager

Addison, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, AI TechnologyIndustries

Requirements

Candidates should have 5-7+ years of experience in finance, deal desk, contracts, sales operations, or revenue roles, with a preference for software/SaaS experience. A minimum of 5-7+ years in strategic contract negotiation is required, along with strong business and commercial acumen, excellent communication skills, and a thorough understanding of the sales process. A BS in finance or MBA in Business Administration is a plus. Key attributes include being detailed, self-motivated, responsible, dependable, flexible, confident, and enjoying a high-paced environment.

Responsibilities

The Deal Desk Manager will act as a trusted advisor to the sales team, collaborating on pricing, product, and commercial terms for non-standard transactions and leading deal structuring for critical client engagements. This role involves owning and driving negotiations of complex deal financial structures, terms, and conditions, and partnering with key functions to deliver outcomes aligned with client expectations and internal requirements. Responsibilities also include maintaining a deep understanding of regional account strategy, increasing account team competency in deal structuring and negotiation, ensuring adherence to discounting guidelines, and contributing to improvement projects. The manager will collaborate with cross-functional teams to ensure expeditious deal closure and provide deal construct guidance to sales teams.

Skills

Deal Desk

Sales Operations

Finance

Contracts

Negotiation

Pricing

Commercial Terms

Deal Structuring

Financial Structure

Cross-functional Collaboration

Sales Enablement

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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