[Remote] Deal Desk & Strategy - Senior Manager (AMER) at Zoom

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Software, TelecommunicationsIndustries

Requirements

Candidates must possess a Bachelor's degree in Accounting, Finance, or a related field, with an MBA or Big 4 public accounting experience being ideal. A minimum of 6-8 years of experience in Deal Desk or a similar role, including significant experience leading and managing teams, is required, preferably within the SaaS or telecom industry. Proficiency in deal economics, commercial agreements, revenue accounting, and ASC 606 is necessary, along with experience using Salesforce and CPQ or similar quoting tools. Strong problem-solving skills, critical thinking abilities, exceptional organization, attention to detail, and effective communication skills are essential.

Responsibilities

The Senior Manager will lead and mentor a team of Deal Desk analysts, partnering with Sales leaders and stakeholders to structure and execute complex deals. They will act as the primary escalation point for non-standard deals, providing guidance on pricing, contract structuring, and revenue implications. Responsibilities include identifying and implementing improvements to policies, processes, and systems to accelerate sales and enhance revenue. The role involves reviewing and approving non-standard deal terms, maintaining deal momentum, resolving issues with cross-functional teams, and analyzing deal trends and KPIs to inform leadership decisions.

Skills

Deal Structuring

Pricing Strategy

Contract Negotiation

Revenue Recognition

Sales Operations

Process Improvement

Team Leadership

Problem-Solving

Strategic Thinking

Cross-functional Collaboration

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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