Deal Desk Analyst at Confluent

Spain

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Data Streaming, SaaSIndustries

Requirements

3+ years experience in Sales Ops, contract pricing, Deal Desk
Manage nonstandard deals with multiple cross-functional partners
Experience advising SaaS (Cloud consumption business model), On-Prem, and/or Marketplace models to Sales teams
Solid understanding of ACV/TCV & Renewals
Strong analytical skills in process documentation and process improvement
Ability to draft, review and understand contractual business terms and conditions
Experience with business systems, including Salesforce and CPQ
Strong communications skills at all levels within the Sales Team
Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities; able to show entrepreneurial initiative

Responsibilities

Collaborate closely with the sales team to provide guidance on deal structuring, quoting, and options for complex deals, ensuring consistent policy application
Be the main point of contact for deal approvals and escalations and meet specified metrics and service levels while serving for deal approvals and escalations to internal stakeholders
Engage with Business Unit, Legal, Credit, Revenue Assurance, Audit and Compliance, Order Management, Sales Operations, and Customer Success Manager for seamless deal processes
Utilize SFDC CPQ to ensure Quotes and Contracts adhere to internal policies and procedures
Provide in-quarter deal status updates and communication to sales finance and sales management
Manage deal transactions throughout their life-cycle. Work with cross functional teams to facilitate the deal process, including the eligibility requirements, implementation and documentation. Work at both the strategic and tactical levels

Skills

Key technologies and capabilities for this role

SFDC CPQSalesforceDeal StructuringQuotingSales OperationsDeal ApprovalsCross-functional CollaborationAnalytical SkillsProblem-solvingCommunication

Questions & Answers

Common questions about this position

What is the work arrangement for this Deal Desk Analyst role?

The position is hybrid.

What experience is required for this position?

Candidates need 3+ years experience in Sales Ops, contract pricing, or Deal Desk, experience managing nonstandard deals with cross-functional partners, and familiarity with SaaS, Cloud consumption, On-Prem, or Marketplace models.

What key skills are essential for success in this role?

Strong analytical skills in process documentation and improvement, experience with Salesforce and CPQ, ability to draft/review contractual terms, and strong communication skills at all levels are required.

What is the company culture like at Confluent?

Confluent values team members who ask hard questions, give honest feedback, show up for each other, with no egos or solo acts—just smart, curious humans pushing toward something bigger together as one team.

What makes a strong candidate for this Deal Desk Analyst role?

A strong candidate has an analytical, problem-solving mindset with attention to detail, strong communication skills, experience with SFDC CPQ and sales processes, and the ability to work independently and collaboratively in a fast-paced environment.

Confluent

Data streaming solutions for real-time processing

About Confluent

Confluent specializes in data streaming solutions, focusing on helping businesses manage and process real-time data streams. Its main product is built on Apache Kafka, an open-source platform that allows users to create real-time data pipelines and streaming applications. Clients, including large enterprises and financial institutions, utilize Confluent's tools to collect, process, and analyze data streams, which helps them make quicker and more informed decisions. Unlike many competitors, Confluent offers a subscription-based model for its cloud platform, Confluent Cloud, and its on-premises software, Confluent Platform, ensuring a steady revenue stream. The company also provides professional services like training and consulting to assist clients in optimizing their data streaming solutions. Confluent's goal is to be a leader in the data streaming market, enabling organizations to leverage real-time data for improved operational efficiency.

Mountain View, CaliforniaHeadquarters

2014Year Founded

$443.5MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Best Teammates on Planet Earth - Loving your job has a lot to do with the people around you. Luckily at Confluent, you will find some of the most genuine people who make you excited to come to work each day.

Adjustable Working Arrangements - While most of our employees work typical business hours, we encourage everyone to partner with their manager to make a schedule that works best for them and Confluent.

Robust Benefits - Health and wellness is important and Confluent is proud to offer a total benefits program that ranks in the top percentile of companies similar in size to our industry in our established geographies.

Rest and Recharge Days - Personal time off is great but it is even better when your whole team has the day. Each quarter, teams have three recharge days where the entire team logs off and refreshes before coming back to work.

Weekly Lunch Spend - At Confluent, we have a weekly lunch program called “No Pay Thursday.” On Thursdays, lunch is provided by Confluent at local restaurants and grocery stores, taxes may apply for some countries.

Flexible Paid Time Off (PTO) - Confluent employees work really hard to meet the needs of our growing and scaling business. To make sure that we don’t burn out, we encourage everyone to balance their PTO in an adequate way.

Risks

CTO Chad Verbowski's retirement may lead to a temporary leadership vacuum.

WarpStream acquisition may present integration challenges, disrupting operations.

Participation in MongoDB AI Program exposes Confluent to competitive pressures.

Differentiation

Confluent's platform is based on Apache Kafka, a leading open-source data streaming technology.

The company offers a subscription-based model, ensuring steady recurring revenue streams.

Confluent's solutions cater to diverse industries, enhancing real-time data processing capabilities.

Upsides

Increased adoption of Apache Flink complements Confluent's existing Apache Kafka-based solutions.

Integration with MongoDB's AI Applications Program enhances AI-driven data processing capabilities.

The OEM Program launch can drive new partnerships and expand market presence.

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