[Remote] Data Support Specialist at Zoetis

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Animal Health, Veterinary Medicine, BiotechnologyIndustries

Requirements

Bachelor’s degree or higher in Computer Science or relevant technical or scientific discipline
5+ years of experience developing and automating data handling tools for yourself or others
Experience in a Life Sciences field is a plus
Demonstrated ability to collaborate cross-functionally between data partners and development teams to identify and solve complex problems while creating data solutions that meet the customer’s needs
Proven interpersonal and communication skills with the ability to explain complex ideas to audiences without a technical background
Proven problem-solving experience with discipline and determination to completely resolve issues to meet partner group requirements
Intermediate or higher proficiency (inferred from context, e.g., in programming or tools)
Excellent listening and problem-solving skills
Communicates effectively
Change-agile, highly adaptable
Ability to work both within a team and individually

Responsibilities

Collaborate with scientists to understand their data management needs and apply a broad knowledge of data platforms/solutions in use at Zoetis to resolve their data management needs
Author and/or configure templates and tools to manage data, such as MS Excel macros, BioRails/Morphit, IDBS eWorkbook, Benchling, Alteryx, etc
Write maintainable, tested code in Python or similar programming language which connects to APIs and data providers to move and transform data as needed
Partner with ADS technology groups to understand available tools and platforms, and recommend the best tech stack to apply for a given situation
Maintain a strong focus on responsiveness and patience to support scientists as they adapt to new data tools, while also keeping training materials up to date
Continuously research and learn about the latest technologies and industry trends to improve the application development processes
Provide administration, technical support and troubleshooting for existing applications
Maintain, develop, troubleshoot and implement data handling systems for individual scientists and/or multisite, cross-functional teams

Skills

Key technologies and capabilities for this role

Data HandlingTroubleshootingData SystemsLab AutomationProblem-SolvingCommunicationCollaborationR&D Processes

Questions & Answers

Common questions about this position

What is the employment type for this Data Support Specialist position?

This is a full-time position.

Is this Data Support Specialist role remote or office-based?

This information is not specified in the job description.

What key skills are required for the Data Support Specialist role?

The role requires excellent listening and problem-solving skills, effective communication, change agility, high adaptability, and the ability to write maintainable, tested code in Python or similar, along with experience using tools like MS Excel macros, BioRails/Morphit, IDBS eWorkbook, Benchling, and Alteryx.

What is the company culture like at Zoetis for this role?

Zoetis strives to create an atmosphere where colleagues feel valued and supported, can give their best every day, and are proud of the company, with a collaborative environment involving scientists, ADS groups, and ZTD.

What makes a strong candidate for the Data Support Specialist position?

A strong candidate is a highly effective listener and communicator who is willing to learn scientists' processes, provide guidance on solutions, and implement them collaboratively, with a broad knowledge of Zoetis data platforms and a focus on responsiveness and patience.