Data Operations Manager
Pearl HealthSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI, RoboticsIndustries
Requirements
- 5+ years experience leading a highly skilled team in a fast paced environment, including hiring, performance managing, and mentoring junior team members
- Excellent problem-solving and decision-making abilities
- Experience operating and troubleshooting early-stage technologies
- Excellent communication skills especially using data
- Able to work well under pressure while managing competing, time-sensitive demands
- Proficiency in Google Workspace (e.g., Sheets) and operational management tools
Responsibilities
- Build, train and lead Figure’s Creator team, providing direction, guidance, and support to ensure the achievement of data collection goals and targets
- Manage day-to-day frontline operations, ensuring smooth workflows and high uptime
- Oversee management of sensor hardware inventory and data uploading
- Accountable for data collection performance metrics
- Coordinate to drive implementation of new data collection procedures and maintain documentation for procedures
- Develop onboarding and ongoing training documentation for new hires. Train and mentor team members to ensure they are equipped with the necessary skills and knowledge to perform their roles effectively
- May involve standing for long periods, supervising shifts, and responding to urgent operational issues
- Elevate opportunities for process improvement and work to define creative solutions to improve KPIs
Skills
Team Leadership
Operations Management
Sensor Hardware
Inventory Management
Data Collection
Data Uploading
Performance Metrics
Process Improvement
Onboarding
Training
Mentoring
Hiring
Troubleshooting
Problem Solving
Data Communication
Figure
Blockchain-based home equity lending solutions
About Figure
Figure is a financial technology company that uses blockchain technology to improve financial transactions, specifically in the home equity lending market. It offers products like Home Equity Lines of Credit (HELOCs) and mortgage refinancing, allowing homeowners to access their home equity quickly and efficiently. The application process is fully online, enabling homeowners to receive funds in as little as five days, which is much faster than traditional banks that can take weeks or months. Figure ensures secure and cost-effective transactions through blockchain, and it generates revenue from origination fees and interest on loans, with competitive rates starting at 3.49% APR. Targeting homeowners across various U.S. states, Figure aims to meet the demand for quick access to home equity for purposes like home improvements or debt consolidation.
San Francisco, CaliforniaHeadquarters
2018Year Founded
$406.6MTotal Funding
SERIES_DCompany Stage
Fintech, Crypto & Web3Industries
201-500Employees
Benefits
Health & wellness - Figure pays 100% of premium costs for employees and dependents for medical, dental, and vision insurance (with the exception of costs associated with the buy-up medical plan.)
Continuing education - Figure will reimburse eligible employees for approved continuing education that either offers growth in an area related to his or her current position or that may lead to promotional opportunities.
Flexible time off - We offer 10 company-wide holidays plus one personal holiday, generous Flexible Time Away (FTA), Paid Time Off (PTO), and Paid Parental Leave.
Bonus & stock options - Figure’s Bonus Plan recognizes and rewards eligible employees’ efforts and contributions. Eligible employees are also granted an option to purchase a set number of shares of Figure’s common stock.
Risks
Recent layoffs may indicate financial instability or restructuring challenges.
New piggyback loan product could increase financial risk amid housing affordability issues.
Volatile crypto market could impact Figure's blockchain initiatives.
Differentiation
Figure uses blockchain to offer fast, secure home equity access in five days.
The company provides a fully online application process, unlike traditional banks.
Figure's competitive interest rates start as low as 3.49% APR.
Upsides
Increased blockchain adoption boosts Figure's secure transaction offerings.
Figure Connect taps into the demand for liquid private capital markets.
Michael Tannenbaum's appointment as CEO suggests potential for growth.
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