Data Center Operations Engineer

Candidates must have 2+ years of experience in data center operations or facility operations with a record of increasing role responsibility. Experience in installing and troubleshooting telco circuits is a must, along with experience in installing pre-integrated racks, servers, and network appliances, including stacking, wiring, cable management, asset documentation, and carrier engagement. A deep technical understanding of data center facilities and infrastructure, including power, HVAC, structured cabling, rack management, and security/compliance, is required. Working knowledge of networking/server architecture and hardware, experience managing vendors in a data center environment, and process orientation with experience in process development are also necessary. Strong analytical skills with the ability to multi-task, proven ability to function independently in ambiguous situations, and excellent communication, customer focus, problem-solving, conflict management, time management, and interpersonal skills are essential. The role also requires the ability to travel domestically and internationally, excellent general documentation skills with an emphasis on technical processes and standards, and experience leveraging AI in work processes. CompTIA A+, Server+, or Network+ certification is a plus, as is knowledge and experience in ITIL process methodologies. Candidates must pass a ServiceNow background screening, USFedPASS, including a credit check, criminal/misdemeanor check, and drug test. Due to federal requirements, only US citizens, US naturalized citizens, or US Permanent Residents holding a green card will be considered.