Data Center IT Technician at Acumen LLC

Grand Rapids, Michigan, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Data Centers, Mission Critical FacilitiesIndustries

Requirements

High School Diploma or GED required
1+ years of related work experience with server builds in a production data center environment
One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing, BICSI Level II Copper, BICSI Level II Fiber, FOA – CFOT, CompTIA A, CompTIA Network+
Able to lift up to 50 lbs throughout the day
Strong communication skills
Disciplined approach to managing task assignments; people skills, good judgment, and flexibility
Proficiency with basic operations of a PC; proficient in MS Office and Outlook preferred
Knowledge of cable limitations to daily work (distance limitations, etc.)
Able to read installation drawings (Visio drawings/spreadsheets)
General knowledge of safe working practices

Responsibilities

Install, test, modify, and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones
Perform server installs, drives, switches, routers, ladder racks, cages, and cabinets
Work with customer equipment, determine work priorities/manage order commitments
Conduct advanced testing; install custom ladder racking
Perform custom installations; perform advanced troubleshooting/advanced fiber terminations
Design/lead cage builds; troubleshoot security systems and customer equipment
Run fiber and coax cross connects and follow proper termination techniques per company established processes and procedures
Perform installs/tests/modifies cross connects and ensure proper dressing of coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations
Deploy cabinet rack mount PDUs
Install cable management systems to include wire managers and patch panels
Rack and stack customer equipment
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.)
Conduct carrier circuit maintenance
Troubleshoot switched/multiplexed/media converted circuits; escalate to and work with Networking Group as needed
Install circuits requiring advanced fiber terminations
Conduct carrier circuit testing
Work with customers to troubleshoot issues; may require console to device and perform basic config (DRAC, iLO)
Maintain detailed written records of all work activity
Manage and maintain Technicians, day-to-day operations, and appropriate project staffing requirements
Escalate SRs that require additional information
Determine work priorities from the ticketing queue and ensure adherence to all commit times
May perform other duties as assigned

Skills

fiber optic installation

coax cabling

Cat5/6 termination

server installation

switch installation

router installation

ladder rack

cable management

cross connects

fiber termination

troubleshooting

copper cabling

Acumen LLC

Provides policy analysis and data management services

About Acumen LLC

Acumen LLC focuses on improving the information available to policymakers in areas such as welfare, health, education, labor, and business programs. The company works closely with its nonprofit affiliate, the SPHERE Institute, to provide thorough and unbiased policy analysis that supports informed discussions and decisions. Acumen enhances public policy by developing internal databases and self-evaluation tools for various government agencies, utilizing both administrative and survey data to produce valuable outcomes for service providers and funding organizations. Unlike many competitors, Acumen emphasizes a collaborative approach, working with a wide range of stakeholders, including policymakers and program operators, to effectively communicate research findings. The primary goal of Acumen is to enhance public policy through better information management and analysis, ultimately benefiting the communities served by these programs.

Burlingame, CaliforniaHeadquarters

1996Year Founded

VENTURE_UNKNOWNCompany Stage

Government & Public Sector, Social Impact, EducationIndustries

501-1,000Employees