Data Center Customer Operations Technician - Trainee at Equinix

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Internship, Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Data Centers, Digital Infrastructure, TechnologyIndustries

Requirements

Military service member within or nearing 180-day window for separation from active duty or military spouse fellow
Background in Electronics, Electrician, or HVAC and skilled Mechanical trades
Substantial understanding of the job for moderately difficult assignments requiring judgement
Familiarity with standard operating procedures

Responsibilities

Performs moderately difficult preventative and corrective maintenance checks on-site to facility components, including site inspections and monitoring building and Data Center alarms
Performs moderately difficult repairs, maintenance, installations, and on-site inspections to facility systems; supports energy efficiency measures
Monitors the Building Monitoring System (BMS) and resolves moderately difficult alarm issues requiring judgement while following standard operating procedures
Operates and maintains plumbing, fire suppression, and safety systems
Operates critical infrastructures under the supervision of more senior technical staff
Prioritizes and manages service requests to meet deadlines; maintains detailed records and audit reports
Performs installations including rack and stack equipment in data centers, fiber terminations using a fusion splicer, setting up telecom cabinets, fiber trays, and cage wiring; troubleshoots fiber and copper circuits; supports standard cross-connect work orders and other troubleshooting procedures
Performs moderately difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts
Identifies Single Points of Failure (SPOFs) and makes recommendations
Responds to all moderately difficult on-site incidents, including failures, problems, and delays; uses substantial understanding to follow operating procedures for on-site administration
Completes routine work requests and circuit installations
Troubleshoots and maintains office equipment (if necessary)

Skills

Electronics

Electrician

HVAC

Mechanical Trades

Data Center Operations

Critical Facilities

Equinix

Digital infrastructure company

About Equinix

Equinix's mission is to provide a vendor-neutral multitenant data center where competing networks can securely connect and share data traffic. They interconnect industry-leading organizations such as finance, manufacturing, retail, transportation, government, healthcare and education across a digital-first world.

N/AHeadquarters

1998Year Founded

N/ACompany Stage

10,001+Employees