Cyber Incident Response/Customer Security Operations - SkillBridge Intern

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Red Canary Cyber Incident Response Team (CIRT)

At Zscaler, the Red Canary Cyber Incident Response Team (CIRT) continues to push the boundaries of threat detection and response with a unique combination of operations, threat research, and engineering in tight integration with the development team that designs our analysis platform and the Red Canary Threat Detection Engine. The security landscape is always shifting and introducing new adversaries. The Red Canary CIRT operates 24/7 to track down threats using the entirety of our customer’s data and deliver fast and practical detections to our customers. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth.

Skillbridge Program

Zscaler believes that training the Skillbridge Candidates on how to GET the job is just as important as how to DO the job. During the Candidate’s time with the Red Canary product team, they will be assigned a Skillbridge Mentor. This mentor will be selected from our pool for Canary Veterans, and will be responsible for the following:

• Serving as the Candidate’s guide through the Red Canary Program
• Serving as a sounding board for career goals
• Support external job searches sharing their civilian transition experience, as appropriate
• Setting up mock interviews
• Supporting or coordinating resume review assistance

Responsibilities

• Using Red Canary’s detection platform to analyze EDR telemetry, alerts, and log sources across several detection domains (Endpoint, Identity, SIEM, Cloud/SaaS, etc.)
• Publishing threats for customers using concisely-written communication while effectively conveying key and important indicators
• Detector Development: Researching coverage opportunities then creating new detectors, and tuning existing ones
• Improving the CIRT workflow through orchestration & automation

What We’re Looking For (Minimum Qualifications)

• Cybersecurity operational experience with a focus in Managed Detection and Re