Customer Supply Chain Manager, Amazon at Harry's

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

CPGIndustries

Requirements

Highly motivated and collaborative individual
Understands nuances of retail and digital supply chains
Moves quickly to solve problems
Uses data to drive prioritization and decisions
Self-starter
Detail-oriented
Analytical
Strong communicator
Capable of setting strategy and executing against it
Balance of big-picture thinking and roll-up-your-sleeves execution
Operational leader with cross-functional experience (Commercial, Demand Planning, Operations, Finance)

Responsibilities

Grow Amazon 1P & 3P businesses by identifying process opportunities and setting up operations to scale
Partner with sales team, demand planning, supply planning, and external counterparts to lead forecasting and replenishment
Serve as go-to expert on Amazon operations (fulfillment, warehousing, kitting, transportation, retailer contracts, allowances, chargebacks)
Lead Collaborative Planning, Forecasting, and Replenishment (CPFR)
Manage in-stocks and on-time/in-full (OTIF) performance
Oversee chargeback mitigation
Lead operations activities based on standard processes and data-driven insights; measure ROI for activities
Manage third-party brokers to ensure execution on channel needs and requirements
Develop reporting & scorecarding
Work cross-functionally to ensure seamless product flow from supplier to customer
Foster strong relationships and ensure flawless operational execution

Skills

CPFR

Forecasting

Replenishment

Supply Chain Management

OTIF

Inventory Management

Amazon Operations

Harry's

Consumer packaged goods focusing on shaving products

About Harry's

Harry's Inc. focuses on creating consumer packaged goods, starting with shaving products and expanding into other categories like personal care. Their products are designed to meet the specific needs of consumers, ensuring quality and satisfaction. The company operates through direct-to-consumer sales and retail partnerships, making their products accessible to a wide audience in the U.S., U.K., and Germany. What sets Harry's apart from competitors is their commitment to social responsibility, dedicating 1% of sales to support nonprofit initiatives. Their goal is to foster customer loyalty by providing high-quality products while also making a positive impact on communities.

New York City, New YorkHeadquarters

2013Year Founded

$461.7MTotal Funding

ACQUISITIONCompany Stage

Consulting, Consumer GoodsIndustries

501-1,000Employees

Benefits

Medical, dental, and vision coverage

Wellness reimbursement and incentives

401(k) matching

Flexible spending accounts

Flexible PTO policy

Parental leave

Risks

Conservative backlash over Trevor Project partnership may affect brand perception.

IPO filing could increase scrutiny and pressure from investors.

Lume acquisition may face integration challenges affecting company performance.

Differentiation

Harry's designs and manufactures its own line of razors and blades.

The company offers both a-la-carte and subscription models for its products.

Harry's operates Harry's Labs for mergers and acquisitions to drive innovation.

Upsides

Subscription models in CPG are growing, benefiting Harry's subscription services.

Eco-friendly grooming products trend offers expansion opportunities for Harry's.

Mental health awareness aligns with Harry's BetterHelp partnership, boosting brand loyalty.

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