[Remote] Customer Success Manager, Bilingual (German) - EMEA at Keeper Security

Cork, County Cork, Ireland

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, SoftwareIndustries

Skills

Key technologies and capabilities for this role

Customer SuccessB2B SalesCybersecurityAccount ManagementGermanClient Relationship ManagementRevenue Growth

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance. Qualified candidates must permanently reside in Ireland.

What language skills are required for this role?

Bilingual German skills are required, with the ability to communicate with German-speaking customers both written and verbal.

What are the main responsibilities of the Customer Success Manager?

Responsibilities include meeting sales targets, negotiating contract renewals, cross-sells and upsells, maintaining customer relationships, conducting Quarterly Business Reviews, and advising on best practices for security.

What is the company culture like at Keeper Security?

The culture features a supportive but independent workplace, a high-producing team of proven performers and seasoned technologists, with opportunities to grow as the organization expands.

What makes a strong candidate for this Customer Success Manager role?

Strong candidates are driven, bilingual in German, experienced in sales to SME and Enterprise accounts, passionate about helping customers maximize technology investments, and skilled at identifying expansion opportunities.

Keeper Security

Cybersecurity solutions for data protection

About Keeper Security

Keeper Security provides cybersecurity solutions aimed at protecting sensitive data for individuals and businesses. Its main product is a zero-knowledge security platform, which means that the company cannot access the data stored by its users, ensuring high levels of privacy and security. This platform is scalable, allowing it to adapt to the needs of various organizations, from small businesses to large enterprises. Unlike many competitors, Keeper Security is recognized for its extensive audits and certifications, which enhance user trust. The company operates on a subscription-based model, offering tailored plans for personal, family, student, business, and enterprise use, with options for multi-year commitments that provide savings. The goal of Keeper Security is to deliver reliable data protection while ensuring continuous updates and support for its users.

Chicago, IllinoisHeadquarters

2011Year Founded

$58.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

CybersecurityIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Emerging cybersecurity startups could erode Keeper's market share.

AI-driven cyber threats require Keeper to continuously adapt its security protocols.

Regulatory scrutiny on data privacy may increase Keeper's compliance costs.

Differentiation

Keeper Security offers a zero-knowledge security platform ensuring maximum data privacy.

The company is SOC-2 and ISO 27001 certified, enhancing trust and reliability.

Keeper's subscription model provides continuous updates and tailored plans for diverse customer needs.

Upsides

Growing demand for zero-trust architecture boosts Keeper's market potential.

Strategic partnerships, like with Sherweb, expand Keeper's market reach.

Increased cybersecurity needs in sectors like legal and sports enhance Keeper's relevance.

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