Varicent

Customer Success Manager

Mexico City, Mexico City, Mexico

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
SaaS (Sales Performance Management)Industries

Requirements

Candidates should possess a strong understanding of customer engagement for SaaS solutions, and experience in driving renewals and expansion opportunities with key Business Decision Makers and Technical Decision Makers.

Responsibilities

The Customer Success Manager will serve as the main point of contact for customers, represent the voice of the customer to influence product and sales processes, lead renewals and proactively identify expansion opportunities, create value for customers by defining business outcomes and building success plans, manage success planning at the program level, and document/track value realized throughout the customer lifecycle.

Skills

Customer engagement
SaaS solutions
Communication
Interpersonal skills
Collaboration
Customer advocacy
Renewals
Expansion opportunities
Success planning
Value realization
Business outcome definition
Program management
Risk reduction
Product usage driving

Varicent

SaaS solutions for revenue growth management

About Varicent

Varicent provides software solutions that help businesses improve their revenue growth. Their products allow companies to create effective territory and quota plans, streamline their revenue operations, and design incentive programs that motivate sales teams. Varicent's software works by offering tools that enable users to analyze data and make informed decisions about their sales strategies. What sets Varicent apart from its competitors is its focus on the specific needs of revenue leaders, ensuring that their solutions are tailored to help clients achieve their growth goals. The main aim of Varicent is to empower businesses to optimize their sales performance and revenue management processes through data-driven insights.

Key Metrics

Toronto, CanadaHeadquarters
2003Year Founded
$34MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
501-1,000Employees

Risks

Generative AI-based Assistants may face data privacy and security challenges.
Strategic investment may increase pressure for rapid growth, straining resources.
Acquisition of Concert Finance may present integration challenges.

Differentiation

Varicent's Generative AI-based Assistants enhance sales planning and data transformation.
Strategic investment enables Varicent to accelerate AI-driven capabilities and market position.
Recognition in The Forrester Wave™ highlights Varicent's leadership in the SPM sector.

Upsides

Generative AI-based Assistants provide a competitive edge in the SPM market.
Strategic investment supports rapid development of AI-driven capabilities.
Acquisition of Concert Finance expands Varicent's commissions software capabilities.

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