Customer Success Associate at Auctane

Austin, Texas, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Shipping, E-commerce, LogisticsIndustries

Requirements

Bachelor’s degree preferred
Excellent verbal and written communication skills
Ability to demonstrate critical thinking
Working knowledge of G-suite applications
Working knowledge of Slack
Working knowledge of Zoom
Top performance in prior role(s) (to stand out)
Ability to sit for prolonged periods of time
Ability to utilize wrist and hands for a prolonged period of time
Ability to walk short distances
Ability to stand for short periods
Ability to speak and converse with others
Ability to lift up to 25lbs without assistance up to chest height

Responsibilities

(Note: Specific responsibilities not detailed in the provided job description beyond general team/role context of "XYZ".)

Skills

Key technologies and capabilities for this role

G-suiteSlackZoomverbal communicationwritten communicationcritical thinking

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

Auctane is a hybrid company where all team members in Austin come into the office Tuesdays, Wednesdays, and Thursdays.

What benefits does Auctane offer?

Benefits include Flex Time Off policy, 12 paid holidays, 401k employer matching, health/dental/vision plans, weekly catered lunches, fitness center, gym discounts, education reimbursement, and employee referral program.

What skills are required for the Customer Success Associate role?

Requirements include a Bachelor’s degree preferred, excellent verbal and written communication skills, ability to demonstrate critical thinking, and working knowledge of G-suite, Slack, and Zoom.

What is the company culture like at Auctane?

Auctane emphasizes values like Win as One, Delight Customers, and Deliver Great Outcomes, with a fun environment featuring company events, team-building, rooftop happy hours, catered lunches, and an on-site fitness center.

What makes a candidate stand out for this role?

Top performance in prior role(s) will make you stand out.

Auctane

Provides shipping and logistics technology solutions

About Auctane

Auctane provides a suite of technology solutions, including ShipStation, Stamps.com, Packlink, ShipEngine, and Metapack, to address logistic challenges with same-day delivery, intuitive shipping software, and a network of 3PL providers. The technology orchestrates the movement of millions of letters and packages globally, serving over 1,000,000 customers annually and reaching 250 countries and territories.

4301 Bull Creek Rd, Austin, TX 78731, USAHeadquarters

2011Year Founded

VENTURE_UNKNOWNCompany Stage

Data & AnalyticsIndustries

1,001-5,000Employees