Customer Services Intern at Stryker

Portage, Michigan, United States

Apply Now

Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Currently pursuing a Bachelor’s or Master’s degree in a related field (e.g., Marketing, Business Management); must remain enrolled in a degree-seeking program after the internship
Cumulative 3.0 GPA or above (verified at time of hire)
Must be legally authorized to work in the U.S. and not require sponsorship now or in the future
Strong written and verbal communication skills, with proven ability to collaborate and build relationships
Demonstrated leadership, problem-solving, and organizational skills with the ability to manage multiple priorities
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and eagerness to learn in a dynamic environment

Responsibilities

Assist with developing tools and resources utilized by the Customer Success team to help improve results and customer satisfaction with Clinical Communication and Workflow products
Identify areas where technical solutions could improve business performance
Work across business functions such as marketing, sales, technical support, and product education
Observe and learn from customer interactions and gain product knowledge
Evaluate the products, services, and markets of multiple competitors
Utilize market research and third-party data to identify key industry trends
Experience documenting complex processes and presenting them in a clear format

Skills

Customer Success

Account Management

Strategic Planning

Business Reviews

Process Documentation

Customer Escalations

Healthcare Technology

Dynamic Clinical Workflow

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

Land your dream remote job 3x faster with AI

Try Jobo Free