Customer Experience Agent
WhatNotSalary not specified
Full Time
Entry Level & New Grad, Junior (1 to 2 years)
Customer Service Representative (US Working Hours - Night Shift) at Danaher Corporation
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Life Sciences, Diagnostics, Biotechnology, Filtration, ManufacturingIndustries
Requirements
- Computer literacy and foundational Microsoft Office skills
- Clear verbal and written communication skills
- Organization skills
- Ability to prioritize
- Customer centric mindset
- Ability to work on United States working hours (night shift) and holiday schedule
Responsibilities
- Manage customer orders from order entry to product delivery to attain customer satisfaction
- Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
- Gain and apply foundational knowledge of compliance and commercial operations
Skills
Customer Service
Order Management
Order Entry
Communication
Customer Satisfaction
International Business
Danaher Corporation
Water quality, diagnostics, and identification solutions
About Danaher Corporation
Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.
Washington, District of ColumbiaHeadquarters
1969Year Founded
IPOCompany Stage
Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries
10,001+Employees
Risks
Increased competition from Roche and Abbott in AI-driven diagnostics.
Potential regulatory challenges in the EU for water quality sector.
Supply chain vulnerabilities affecting precision instruments sourcing.
Differentiation
Danaher's Danaher Business System drives continuous improvement and superior financial performance.
The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.
Danaher's advanced purification technologies meet increasing demands for sustainable water management.
Upsides
Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.
Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.
Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.
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