Customer Service Representative - Night Shifts & Weekends (Remote) at A1M Solutions

Yes, the role is fully remote.

The role involves night shifts from 11:00 PM to 7:00 AM SA time, 5 shifts per week including weekends on a rotational basis, totaling 40 hours per week.

Key required skills include excellent written and verbal communication, problem-solving, tech-savvy abilities with apps and troubleshooting, interpersonal skills like empathy and patience, attention to detail, time management, and a customer-focused mindset.

A minimum of 1 year in a customer service or support role is required, along with a stable work history.

A fixed fibre line with at least 25 Mbps upload and download speeds supporting wired Ethernet is mandatory, plus a reliable power backup solution for outages.