Customer Service Representative
Jerry$37,440 - $43,680/year
- Full Time
- Entry Level & New Grad
$7,200 – $7,200Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Customer ServiceIndustries
Position Overview
- Location Type: Remote
- Job Type: Full-Time
- Salary: USD 600 Monthly
- Job Title: Customer Service Representative
- Company: Remote VA
Join our passionate team at Remote VA as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand.
Requirements
- Proven experience in a customer service role.
- Strong communication and interpersonal skills.
- Ability to work independently and manage time effectively in a remote environment.
- Proficiency in using customer service software and tools.
- Excellent problem-solving skills and attention to detail.
- Positive attitude and a friendly demeanor.
- Availability to work flexible hours, including weekends if required.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product information, order processing, and troubleshooting.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer complaints efficiently and escalate as necessary.
- Provide feedback to management on potential improvements to customer service processes.
- Promote a positive customer experience through effective communication and problem-solving skills.
Application Instructions
- Send your CV and portfolio to: joeyramones009@gmail.com
Company Information
- Workplace: Remote
- Language: en
- Published: 2025-04-08
- Remote: Yes
Working Schedule
- Work full-time from 9 AM - 5 PM EST.
- Work from home.
Skills
Customer Service Software
Communication
Interpersonal Skills
Problem-Solving
Time Management
Troubleshooting
Record Keeping
Multichannel Support
Remote
Global employment platform for payroll management
About Remote
Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.
San Francisco, CaliforniaHeadquarters
2019Year Founded
$482.5MTotal Funding
SERIES_CCompany Stage
Consulting, CybersecurityIndustries
5,001-10,000Employees