Customer Service Representative at Goodyear Tire & Rubber

Tilburg, North Brabant, Netherlands

Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, Tire Manufacturing, ManufacturingIndustries

Ability to manage communication with internal and external customers in a professional and proactive manner
Strong attention to detail to ensure accuracy across all PO processes and documentation
Understanding of pricing structures, delivery and billing terms, VAT and customs requirements (or willingness to learn)
Solid organizational skills with the ability to coordinate multiple tasks and deadlines
Willingness to participate in continuous improvement activities and contribute to team development
Openness to building skills in line with a development plan and supporting audits and cross-functional projects

Act as the primary point of contact for both internal and external customers
Provide accurate information on order and delivery status
Coordinate shipments
Share key insights gathered from customer interactions
Manage Purchase Order creation and control, ensuring correct pricing, delivery and billing terms, compliance with EC VAT regulations, and customs-related shipping requirements
Handle debit and credit notes, invoicing, and document filing according to established standards
Support Retread Production by monitoring repair orders, coordinating with production scheduling, and ensuring timely deliveries
Take part in plant-related discussions and project activities
Strive to deliver excellent service and seamless operational support