Customer Operations Executive (Chatham, UK) at Lendtable

Chatham, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Consumer SoftwareIndustries

Skills

Key technologies and capabilities for this role

Customer ServiceTelephonyEmailLive ChatProblem-SolvingCommunicationQuality AssuranceComplaint ResolutionProcess Improvement

Questions & Answers

Common questions about this position

What is the salary for the Customer Operations Executive role?

This information is not specified in the job description.

Is this position remote or hybrid, and where is it located?

The position is hybrid and located in Chatham, Kent, UK.

What skills or experience are required for this role?

This information is not specified in the job description.

What is the company culture like at Lendable?

Lendable is a rapidly growing fintech unicorn focused on making consumer finance amazing, utilizing AI and machine learning, with excellent customer reviews and a mission-driven environment.

What makes a strong candidate for this Customer Operations Executive position?

Strong candidates should excel in handling customer queries via telephony, email, and live chat, achieving first-contact resolution, adhering to quality standards, and identifying process improvements in a fast-paced fintech environment.

Lendtable

Provides credit lines for retirement contributions

About Lendtable

Lendtable helps employees increase their long-term wealth by providing lines of credit for retirement and employee stock purchase plans (ESPP). This service allows employees to contribute to their 401(k) plans or ESPPs without reducing their take-home pay, enabling them to take full advantage of employer matching contributions. The application process is straightforward, and Lendtable earns revenue through fees on the credit extended. The company's goal is to maximize retirement savings for employees of large corporations while keeping their monthly budgets intact.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$22.5MTotal Funding

SERIES_ACompany Stage

Fintech, Financial ServicesIndustries

11-50Employees