International Customer Service Representative (Evening Shift)
NateraSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Supply Chain ManagementIndustries
Requirements
Candidates should possess a Bachelor's degree or above and a minimum of 3 years of experience in supply chain functions, such as Customer Service or Planning. They must be fluent in both spoken and written Japanese, have knowledge of SAP in the SD or MM sections, and demonstrate a strong understanding of MRP/ERP, Logistics, and Transportation. Additionally, candidates are expected to have excellent communication and coordination skills, be analytical and result-oriented, and possess an innovative and adaptable mindset as well as be a good team player.
Responsibilities
The Customer Focus Center Representative will provide insight into demand forecasts, manage customer orders, and support commercial efforts to achieve sales targets, including receiving orders, checking supply plans, following up on orders, and arranging stock replenishment. They will also issue IC POs, predict inventory, and perform SAP transactions such as order maintenance and customer master data management. Furthermore, the role involves timely escalation of exceptions, addressing customer requests and complaints, and fulfilling other tasks assigned by line managers.
Skills
SAP SD
SAP MM
MRP
ERP
Logistics
Transportation
Order Management
Customer Service
Demand Forecasting
Inventory Prediction
IC POs
Customer Master Data Management
Communication Skills
Coordination Skills
Analytical Skills
Andersen Corporation
Specializes in replacement windows and doors
About Andersen Corporation
Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.
Key Metrics
Cottage Grove, MinnesotaHeadquarters
1995Year Founded
VENTURE_UNKNOWNCompany Stage
VR & AR, Consumer GoodsIndustries
5,001-10,000Employees