Customer Engineering Lead at NVIDIA

Taipei, Taiwan

NVIDIA Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
AI, Semiconductor, ComputingIndustries

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Computer Engineering
  • 8+ years of experience enabling ARM/x86-based PC platforms, with hands-on work on OEM/ODM hardware and close customer engagement
  • Strong technical background across SoC and platform IP domains, with proven experience in hardware/software integration and platform debug
  • Demonstrated ability to lead internal teams and partners in a highly matrixed environment, driving execution and fostering a One Team culture
  • Familiarity with full customer platform rollout cycles—from design and bring-up to mass production and post-launch support
  • Highly disciplined, self-driven, able to manage ambiguity, multitask, and influence execution across functions

Responsibilities

  • Act as the primary technical interface to OEM/ODM customers, leading resolution of platform issues across functional quality, stability, power, and performance
  • Coordinate with internal software, firmware, and hardware teams to ensure timely delivery of features and closure of milestone-blocking bugs
  • Represent customer-reported issues and debug findings in internal forums, and collaborate with ecosystem partners to drive closure
  • Plan and initiate support for new hardware versions by mobilizing virtual cross-functional teams across engineering disciplines
  • Track and communicate platform health, milestone trends, risks, and mitigation plans to internal and external stakeholders
  • Summarize and share project status to align internal teams on current progress, upcoming goals, and challenges

Skills

Firmware
Drivers
Hardware
System Debug
Platform Integration
Validation
Stability Testing
Power Management
Performance Tuning
OEM
ODM
Cross-functional Coordination

NVIDIA

Designs GPUs and AI computing solutions

About NVIDIA

NVIDIA designs and manufactures graphics processing units (GPUs) and system on a chip units (SoCs) for various markets, including gaming, professional visualization, data centers, and automotive. Their products include GPUs tailored for gaming and professional use, as well as platforms for artificial intelligence (AI) and high-performance computing (HPC) that cater to developers, data scientists, and IT administrators. NVIDIA generates revenue through the sale of hardware, software solutions, and cloud-based services, such as NVIDIA CloudXR and NGC, which enhance experiences in AI, machine learning, and computer vision. What sets NVIDIA apart from competitors is its strong focus on research and development, allowing it to maintain a leadership position in a competitive market. The company's goal is to drive innovation and provide advanced solutions that meet the needs of a diverse clientele, including gamers, researchers, and enterprises.

Santa Clara, CaliforniaHeadquarters
1993Year Founded
$19.5MTotal Funding
IPOCompany Stage
Automotive & Transportation, Enterprise Software, AI & Machine Learning, GamingIndustries
10,001+Employees

Benefits

Company Equity
401(k) Company Match

Risks

Increased competition from AI startups like xAI could challenge NVIDIA's market position.
Serve Robotics' expansion may divert resources from NVIDIA's core GPU and AI businesses.
Integration of VinBrain may pose challenges and distract from NVIDIA's primary operations.

Differentiation

NVIDIA leads in AI and HPC solutions with cutting-edge GPU technology.
The company excels in diverse markets, including gaming, data centers, and autonomous vehicles.
NVIDIA's cloud services, like CloudXR, offer scalable solutions for AI and machine learning.

Upsides

Acquisition of VinBrain enhances NVIDIA's AI capabilities in the healthcare sector.
Investment in Nebius Group boosts NVIDIA's AI infrastructure and cloud platform offerings.
Serve Robotics' expansion, backed by NVIDIA, highlights growth in autonomous delivery services.

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