Customer Content Marketing at Flip

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AI, Voice AI, Customer ExperienceIndustries

Requirements

A knack for storytelling and connecting with people - you care about the impact
Proven video editing skills (Premiere Pro, CapCut, or your favorite magic tool)
Proficient with Adobe Creative Suite
An eye for what makes content pop online across core social platforms
An ability to organize information, templatize assets where appropriate, and create workflows to ensure efficiency
Works quickly and puts ego aside
Eagerness to use AI tools and use them to complement your creativity
A genuine love for people, creativity, and capturing good vibes
Know what it looks like to work at a startup, and have an entrepreneurial drive
Organized, a storyteller, and a content creator

Responsibilities

Produce and publish a compelling piece of content every week, focused on case studies allowing eCom/Retail or Healthcare customers to tell their story on the impact of using Flip for voice automation
Create engaging, high-quality videos that feature customers and their Flip experiences and its impact on their business
Edit, cut, and polish footage into scroll-stopping content for LinkedIn, YouTube, X, and our website
Collaborate with marketing, sales, and customer support teams to capture authentic stories
Experiment with formats, trends, and ideas to keep content fresh and exciting
Create content about Flip events, initiatives, and insights to engage audiences on multiple channels including website, CRM, presentations, and social channels
Write compelling copy for case studies and posts, and help with simple visual design when needed
Turn information from case study sheets and video interviews into social clips, longer-form video, written case studies, and presentation slides

Skills

Content Marketing

Case Studies

Storytelling

Content Creation

Customer Stories

Marketing Writing

Brand Messaging

Flip

E-commerce platform for diverse products

About Flip

Flip.shop is an e-commerce platform that focuses on enhancing the online shopping experience for consumers who value quality and authenticity. The platform offers a wide variety of products, including home goods, beauty items, furniture, wellness products, pet accessories, and more. Users can engage with the community by rating reviews from other shoppers, which helps maintain high standards and transparency. This feature encourages honest feedback through authentic video reviews that highlight both pros and cons of products, reducing the likelihood of fake reviews. Additionally, Flip.shop provides fast and free shipping, which is a significant draw for customers. The company's goal is to create a trustworthy shopping environment that prioritizes customer satisfaction and community integrity.

Los Angeles, CaliforniaHeadquarters

2019Year Founded

$229.3MTotal Funding

SERIES_CCompany Stage

Consumer Software, Consumer GoodsIndustries

201-500Employees

Benefits

Paid Vacation

Company Equity

Risks

'Deinfluencing' trends may undermine Flip's focus on authentic reviews.

Unicorn valuation may increase investor pressure for rapid growth, affecting core values.

Reliance on AppLovin's AXON technology poses risks if partnership faces challenges.

Differentiation

Flip emphasizes authentic user-generated content, enhancing trust and loyalty.

Flip's fast and free shipping meets high consumer expectations for quick delivery.

Flip's community-driven review system ensures transparency and integrity.

Upsides

Flip's partnership with AppLovin boosts targeted and effective marketing strategies.

Recent $144 million funding positions Flip for expansion against Amazon and TikTok.

Flip capitalizes on 'deinfluencing' by promoting unbiased reviews.

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