Registered Client Care Srvcs Rep (S6/63) - ADM - Remote
Northwestern MutualSalary not specified
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries
Requirements
Candidates should be available to work between 7:30 a.m. to 10 p.m. Eastern Standard Time hours as business requires. A passion for providing exceptional service to every customer and delivering on the company’s mission is essential.
Responsibilities
As a Customer Contact Center Representative, you will be responsible for building relationships, educating customers on their retirement plans, responding to customer inquiries on Retirement Products and Plans such as 401(k), 403(b), 457, and 401(a), and providing retirement financial advice and mentorship. You will also explain product features and annuity plan concepts to customers, agents, and beneficiaries, and assist with the training and development of new team members.
Skills
Customer Service
Communication
Problem-Solving
Time Management
Voya Financial
Provides financial services and retirement solutions
About Voya Financial
Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.
Key Metrics
New York City, New YorkHeadquarters
2014Year Founded
IPOCompany Stage
Fintech, Financial ServicesIndustries
5,001-10,000Employees