Work experience in Billing & Systems Operations (desired)
Work experience in Sales Operations or Customer Service
Ability to work in a team: support team goals, take initiative, seek to give and receive help and feedback
Ability to work independently to ensure all requirements are met as per schedule
Ability to work cross-functionally: establish strong relationships and collaboration with teams and stakeholders through efficient communication using standard tools
Ability to fulfill requirements within scope and on schedule
Ability to communicate and behave professionally (verbal and non-verbal) in appropriate environments
Ability to manage and consolidate high data volumes and set priorities
Good organizational and time management skills
Fluency in business English (speaking and writing)
Proactive and joined-up thinking
Distinct numerical reasoning and sense of accuracy
Process comprehension (inter-sectional)
Profound IT skills, especially Microsoft Office (Excel, PowerPoint) and SAP R/3 SD Module
Confident and professional behavior across all hierarchy levels
Responsibilities
Invoicing completeness and correctness: manage billing due list and error handling, blocked documents (price-checks and removal of billing blocks), rebate agreements (settlement and reversal of unused accruals)
Handle invoice claims and disputed amounts: credit-/debit note handling
Responsible for invoicing processes including e-invoice, e-archive, e-ledger applications
Maintain the billing system
Post incoming customer invoices
Ensure compliance with financial documentation and maintain records for audit & tax processes
Support tax team with copies of invoices and re-issue invoices