Custom Software Engineer at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, MarketingIndustries

Requirements

Minimum 7.5 years of experience (ideally 8-10 years), with 3+ years in AEP and AJO in Adobe Journey Optimizer
Minimum of two years end-to-end implementation of AEP and AJO
Must have skills: Adobe Journey Optimizer
Experience on Adobe RTCDP - AEP, AJO
Marketing Automation, Transformation projects
Data Integrations/Engineering, Experience with APIs (REST, Open APIs)
Data Architecture, analysis, ingestions, modeling and mapping
Scripting experience on Python or Java Scripting or Node.JS
Experience on any CDP Platform - AEP, ActionIQ, Lytics, Segment, Tealium, C360
Demonstrate understanding of Data Ingestion, Developer Console
Complex SQL or NoSQL experience
Expertise on various kinds of Data Handling - JSON, Parquet etc
Client facing experience
Technical Integration experience with other solutions within the Adobe Experience Cloud / Adobe Marketing Cloud such as CDP, Target
Educational Qualification: 15 years full time education

Responsibilities

Design end-to-end customer journeys using AJO in real-time and batch modes
Architect scalable journey frameworks that support business rules, personalization, triggers, and suppression logic
Collaborate with data architects to ensure proper schema alignment (XDM), profile enrichment, and identity resolution
Define journey entry conditions based on events, segment qualification, and external data sources
Configure AJO journeys using decision splits, wait activities, conditions, and cross-channel orchestration
Set up and manage contextual events, scheduled journeys, and recurring campaigns
Develop personalization logic using Adobe Offer Decisioning and rules-based targeting
Leverage Journey Testing and Monitoring capabilities for quality assurance and optimization
Integrate AJO with Real-Time CDP (RT-CDP), Adobe Offer Decisioning, and CJA
Work with external APIs, webhook endpoints, and data actions for real-time triggers and external system integrations
Support integrations with Adobe Campaign, AEM Assets, and third-party ESPs/SMS providers
Define XDM schemas and profile structures required for journey targeting
Ensure proper configuration of identity namespaces and stitching rules to enable holistic customer views
Work with platform teams to ensure correct ingestion of event and profile data (via APIs, SDKs, connectors)
Design & Develop - Queries, aggregations, Segments, Audience activations, BRDs for customer journey orchestrations
Architect, design and oversee solution implementations and deployments across the Adobe Experience Platform, specifically AJO
Work closely with marketing, product and IT teams to design new solutions using AEP, AJO and other components of the Adobe Experience Cloud / Marketing Cloud
Understand, customize and optimize the journeys and campaigns configuration process, to include new requirements, development / test, production execution, and quality control

Skills

Adobe Journey Optimizer

Adobe Experience Platform

AEP

AJO

XDM

Journey Orchestration

Customer Journey Design

Decision Splits

Wait Activities

Cross-Channel Orchestration

Profile Enrichment

Identity Resolution

Segment Qualification

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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