CSC Generation

Culinary Lead (Sur La Table)

Columbus, Ohio, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Consumer Goods, Retail, Food & AgricultureIndustries

Requirements

Candidates should possess a strong culinary background and experience, blending culinary talent with business acumen and teaching skills. They should demonstrate exceptional verbal and written communication skills, and be capable of modeling and directing employees to meet customer service standards. Furthermore, applicants should maintain proper storage, prep, and service procedures, ensuring sanitary conditions and adherence to Sur La Table policies and standard operating procedures.

Responsibilities

The Culinary Lead will model and direct employees to ensure customer service standards are met, deliver and hold employees accountable for an exceptional cooking class experience, contribute to an environment where employees are informed and capable through training, maintain proper storage, prep, and service procedures, ensure food items are cooked and served at the correct temperature, model and ensure adherence to Sur La Table policies and SOPs, provide coaching in the moment and performance feedback to culinary employees, contribute to increasing cooking class and retail sales, anticipate and solve problems by taking decisive action, stay informed by maintaining product knowledge, and ensure the accuracy and integrity of employee information.

Skills

Customer Service

Training

Food Safety

Communication Skills

Sales

Problem-Solving

Employee Coaching

Inventory Management

Cooking

Food Prep

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Key Metrics

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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