Qualitative COA Lead

Position Overview

• Location Type: Onsite
• Employment Type: Full time
• Work Schedule: Standard (Mon-Fri)
• Salary: Not specified
• Summary: The Qualitative Clinical Outcomes Assessment (COA) Lead will manage and grow an established team of scientists within Thermo Fisher Scientific’s Patient-Centered Research (PCR) team. The qualitative COA team develops, commercializes and delivers best-in-class qualitative research designed to support global COA development programs across therapeutic areas and for a wide range of clients. This includes patient and caregiver reported outcomes, clinician reported outcomes, observer reported outcomes and performance-based measures. The team draws on many research methods, such as landscape review, concept elicitation, cognitive debriefing, UAT testing, thematic or content analysis, and linguistic validation. The successful candidate will report into the PCR Delivery Lead and work closely with other team leads, such as Quantitative COA, patient-experience data or in-trial research teams.

Requirements

• Proven leadership in applied qualitative research, COA development and COA validation
• Passion for quality and continuous scientific innovation
• Robust understanding of the global regulatory landscape and associated requirements
• Demonstrated drive to lead and develop high performance teams
• Extensive experience in consulting
• Advanced understanding of project scoping, budgeting and forecasting
• Strong interpersonal, organizational, communication and staff management skills

Responsibilities

• Defining the COA qualitative offering
• Championing thought leadership to advance science and reputation
• Driving process innovations
• Collaborating with the commercial team on business development strategies
• Serving as point of contact for clients
• Planning team capacity
• Staffing of opportunities
• Offering development opportunities for team members
• Leading recruitment activities
• Managing the team pipeline
• Driving financial success
• Ensuring operational excellence
• Supporting client projects as scientific advisor and/or principal investigator
• Working with PCR leadership and other stakeholders to develop a vision for thought leadership, innovation, marketing and business development strategy of the qualitative COA team
• Coordinating response to client RFPs, including managing existing qualitative resources as well as identification of additional resource needs (i.e. recruitment oversight), and reviewing and approving proposals and budget
• Supporting staff management including interviewing and selection, professional development, goal setting, performance management and other tasks associated with staff functions
• Identifying business risks and developing mitigation plans
• Developing and building long-lasting client relationships
• Providing clients with advice on COA strategy and appropriate scientific solutions

Company Information

• Company: Thermo Fisher Scientific
• Team: Patient-Centered Research (PCR)
• Focus: Qualitative Clinical Outcomes Assessment (COA) development and delivery