CS Operations - Energy Specialist, Japan at Octopus Energy

Tokyo, Japan

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¥3,600,000 – ¥4,500,000Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, Renewable EnergyIndustries

Skills

Key technologies and capabilities for this role

Japanese LanguageCustomer SupportTeamworkProblem-SolvingCommunicationAdaptability

Questions & Answers

Common questions about this position

What is the salary range for this position?

The salary is ¥3,600,000 - ¥4,500,000 per year.

Is this role remote or hybrid, and where is it located?

The position is hybrid and based in Japan, specifically supporting Japanese clients in Tokyo.

What are the key skills required for this role?

Fluent Japanese language proficiency (reading, writing, and speaking) is essential, along with a passion for customer service, open-mindedness to adapt to challenges, and strong teamwork skills.

What is the company culture like?

The company fosters a supportive and inspiring workplace where employees can be their authentic selves, emphasizing freedom, responsibility, continuous learning, teamwork, inclusivity, and commitment to sustainability.

How should I apply for this position?

Submit a Japanese-language resume/CV, as interested candidates should apply with a Japanese resume/CV.

Octopus Energy

Provides affordable green energy solutions

About Octopus Energy

Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.

London, United KingdomHeadquarters

2016Year Founded

$2,476.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Automotive & Transportation, EnergyIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Parental Leave

Flexible Work Hours

Company Equity

OE Group Share Scheme

Risks

Increased competition in renewable energy may impact market share.

Rapid international expansion exposes Octopus to geopolitical risks.

£3 billion repayment to UK government could strain financial resources.

Differentiation

Octopus Energy's Kraken platform optimizes energy usage for zero-bill homes.

The company leads in electric aircraft charging with AeroVolt collaboration.

Octopus Energy's global reach includes partnerships in Brazil and Japan.

Upsides

'Zero Bills' initiative could revolutionize sustainable living in the UK.

Partnership with Energisa opens South American renewable energy market.

Investment in Ocergy enhances offshore wind capabilities globally.

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