CRM Product Owner at Arrow Electronics

Casablanca, Casablanca - Settat, Morocco

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, ElectronicsIndustries

Requirements

Full time availability
Ability to work in Casablanca, Morocco (Boulevard Al Quods)
Knowledge of Agile methodologies and ceremonies (backlog grooming, sprint planning, demos, retrospectives)
Awareness of Salesforce platform capabilities, upcoming releases, and industry best practices
Understanding of data integrity, compliance, and security standards

Responsibilities

Define and manage the CRM product roadmap, aligning it with business goals, commercial strategy, and user needs
Serve as the primary liaison between business stakeholders, end users, and technical delivery teams, translating high-level requirements into user stories and actionable features
Own the product backlog; prioritize features and enhancements based on business value, technical feasibility, and impact
Lead and participate in Agile ceremonies (backlog grooming, sprint planning, demos, retrospectives) and ensure clear acceptance criteria for each deliverable
Collaborate with Sales, Marketing, Customer Service, and IT to gather feedback, analyze pain points, and drive continuous CRM improvements
Maintain awareness of Salesforce platform capabilities, upcoming releases, and industry best practices
Ensure data integrity, compliance, and security standards are upheld within the CRM ecosystem
Monitor and report on CRM adoption, KPIs, and business outcomes
Champion user training, change management, and communication to ensure successful rollout and adoption of features

Skills

Salesforce

CRM

Agile

Product Roadmap

User Stories

Backlog Management

Sprint Planning

Stakeholder Management

Data Integrity

KPIs

Change Management

Arrow Electronics

Global provider of technology solutions and services

About Arrow Electronics

Arrow Electronics provides technology solutions that support innovation for technology manufacturers and service providers. The company develops and delivers high-tech solutions that improve business operations and everyday life. Its offerings include computing, power management, and Internet of Things (IoT) applications. Arrow collaborates with clients to create complex technology systems, such as smart battery ecosystems for electric motorbikes and wearable health monitoring devices for firefighters. Unlike many competitors, Arrow not only sells technology products but also offers consulting and engineering services to help clients design and implement customized systems. The goal of Arrow Electronics is to drive innovation and enhance efficiency and quality of life through its comprehensive technology solutions.

Englewood, ColoradoHeadquarters

1935Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Increased competition in cloud services could impact Arrow's growth.

Rapid technological changes in IoT may challenge Arrow's innovation pace.

Supply chain vulnerabilities, especially in semiconductors, could disrupt product delivery.

Differentiation

Arrow Electronics offers comprehensive technology solutions across multiple industries.

The company collaborates with clients to engineer complex technology systems.

Arrow's business model includes consulting and engineering services for customized solutions.

Upsides

Growing demand for IoT security solutions presents expansion opportunities for Arrow.

Increased investment in smart city projects boosts demand for Arrow's integrated systems.

Rising interest in sustainable tech aligns with Arrow's electric motorbike technologies.

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