Creative Project Specialist (Remote)

Position Overview

• Location Type: Remote (US only)
• Job Type: Full-time
• Salary: Not specified

The Creative Project Specialist is the operational hub for the creative marketing team, managing workflow, resources, and timelines for design projects. This role requires a blend of graphic design knowledge, marketing acumen, and exceptional organizational skills to efficiently allocate design resources, manage high-volume project requests, and ensure seamless communication between stakeholders while maintaining quality and meeting deadlines. This position is critical for maintaining workflow efficiency, quality control, and successful project delivery in a fast-paced marketing environment.

Responsibilities

• Project Routing & Resource Allocation:
  • Receive, evaluate, and prioritize incoming design requests based on business impact, deadlines, and resource availability.
  • Allocate projects to appropriate designers based on skill sets, workload, and project timelines.
  • Identify project requirements and ensure all necessary information is collected before assigning to the creative team.
  • Professionally negotiate and communicate realistic timelines with stakeholders when needed.
  • Monitor project status and workflow to prevent bottlenecks and ensure on-time delivery.
• Project Management:
  • Coordinate and manage individual projects on behalf of the Creative Director.
  • Schedule and facilitate project kick-off calls and status meetings when required.
  • Create and maintain detailed project timelines, milestones, and deliverables.
  • Follow up with designers and stakeholders to ensure deadlines are met.
  • Liaise with Marketing team leads to align creative projects with campaign needs and objectives.
  • Identify potential risks to project completion and proactively develop solutions.
• Communication & Documentation:
  • Serve as the primary point of contact between the creative team and internal clients.
  • Maintain clear communication channels regarding project status, timeline adjustments, and deliverable expectations.
  • Develop and update process documentation to improve workflow efficiency.
  • Prepare regular status reports on team productivity, project completion rates, and resource utilization.
  • Document project requirements and creative briefs to ensure clarity and alignment.
• Vendor Management:
  • Coordinate with external freelancers and vendors as needed.
  • Efficiently collect and organize files and creative briefs for outside resources.
  • Maintain vendor relationships and ensure adherence to brand standards and quality expectations.
  • Track and manage vendor deadlines and deliverables.
• Workflow Optimization:
  • Identify opportunities to streamline creative processes and improve efficiency.
  • Implement and maintain digital asset management systems.
  • Develop templates and standardized procedures to expedite routine requests.
  • Contribute to continuous improvement of trafficking systems and project management methodologies.

About KnowBe4

KnowBe4 is the provider of the world's largest security awareness training and simulated phishing platform, used by tens of thousands of organizations globally. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day.

KnowBe4 has been recognized by Fortune as a best place to work for women, millennials, and in technology for four consecutive years. They have also been certified as a "Great Place To Work" in 8 countries and have earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

The team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, KnowBe4 strives to make every day fun and engaging through team lunches, trivia competitions, and local outings.