Spinnaker Support

Creative Content Manager

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
IT Services and IT ConsultingIndustries

Requirements

Candidates should possess 5-8 years of professional design experience, preferably in B2B marketing, with advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and strong skills in PowerPoint and Microsoft Word. Familiarity with project management tools like Asana, Trello, or Monday.com, and experience with CMS platforms such as Highspot or HubSpot are required. The role also demands comfort in collaborative environments, light content governance, exceptional attention to detail, strong proofreading and editing skills, clear and concise copywriting abilities, and demonstrated experience maintaining brand standards across platforms. Proficiency in Adobe Premiere Pro or After Effects is a plus, especially for motion design and short-form video editing.

Responsibilities

The Creative Content Manager will design and produce marketing assets including brochures, flyers, case studies, slide decks, social graphics, and other digital content. They will apply motion design and video editing skills to create short-form content for social media, campaigns, and presentations, and create/enhance branded PowerPoint presentations. Responsibilities include writing and refining short-form copy for digital channels, developing event branding and supporting materials, and managing/optimizing global sales and marketing assets within CMS platforms. The role also involves supporting the YouTube channel by creating thumbnails, writing descriptions, and managing tags, communicating and collaborating with internal stakeholders and external partners, overseeing project timelines and creative workflows, and staying current on design trends, AI tools, and best practices. The manager will also assist in annual reviews and audits of creative materials.

Skills

Graphic Design
Content Creation
Visual Storytelling
Brand Management
Motion Design
Video Editing
Copywriting
Content Management Systems (CMS)
Highspot
Seismic
HubSpot
AI Tools
PowerPoint
Social Media Graphics
Brochures
Flyers
Case Studies
Slide Decks
YouTube Thumbnails

Spinnaker Support

Provides enterprise software support services

About Spinnaker Support

Spinnaker Support provides enterprise software support services for organizations using Oracle, SAP, and Salesforce software. Their services include third-party support, managed services, and consulting, aimed at helping mid-size to Fortune 100 companies and public sector organizations. Spinnaker Support ensures that their clients' software is monitored, maintained, enhanced, and secured, allowing it to operate efficiently even as business conditions change. What sets Spinnaker Support apart from competitors is their Ultimate Support Guarantee, which promises a high-quality support experience, and their willingness to tackle complex challenges that others avoid, all while maintaining fair pricing. The company's goal is to deliver reliable support that enables their clients to achieve peak software performance.

Greenwood Village, ColoradoHeadquarters
2002Year Founded
$1.2MTotal Funding
DEBT_PPCompany Stage
Consulting, Enterprise SoftwareIndustries
201-500Employees

Benefits

Remote Work Options

Risks

Increased competition from Rimini Street in Salesforce services challenges Spinnaker's market position.
Maintaining the 'Ultimate Support Guarantee' could lead to dissatisfaction if not upheld.
The merger with Full Spectrum Database Services may present integration challenges affecting service delivery.

Differentiation

Spinnaker Support offers the first-ever Ultimate Support Guarantee in third-party software support.
They provide a comprehensive portfolio including third-party support, managed services, and consulting.
Spinnaker Support has a global reach with over 1,300 clients in 104 countries.

Upsides

Growing demand for third-party support services amid economic uncertainties boosts Spinnaker's market potential.
AI-driven support solutions enhance efficiency and customer satisfaction, aligning with market trends.
Expansion into cloud-based services taps into the shift from on-premise to cloud environments.

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