Coverage Specialist (Temp-To-Perm) at Arrive Logistics

Austin, Texas, United States

Arrive Logistics Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Transportation, LogisticsIndustries

Requirements

  • High school diploma or equivalent
  • High level of accountability
  • Proven work-ethic in a high volume setting
  • Ability to multitask in a fast-paced environment
  • Exceptional communication skills (both verbal & written)
  • LFG attitude (high-energy, dedicated mindset)

Responsibilities

  • Learn the business through a one-week training program
  • Show up on time and reliably get the job done (hustle)
  • Handle high-volume inbound/outbound calls with carriers
  • Secure capacity by selling shipments over the phone to carriers meeting strict requirements
  • Problem-solve issues that occur during transit
  • Communicate internally with the customer sales team and provide status updates on shipments (act as point of contact for tracking)

Skills

Key technologies and capabilities for this role

Transportation LogisticsTemperature-Controlled FreightCarrier ManagementPhone SalesProblem-SolvingCustomer ServiceSalesOperations

Questions & Answers

Common questions about this position

What is the employment structure for the Coverage Specialist role?

This is a 60-day temporary to permanent role, where performing at or above expectations during the first 60 days offers the opportunity to grow into a full-time permanent role in sales or operations.

What benefits are offered at Arrive Logistics?

The company provides a comprehensive benefits package including medical, dental, vision, life, disability, and supplemental coverage, along with Employee Resource Groups, office-wide engagement activities, team events, happy hours, and a casual dress code.

Is this role remote or office-based?

The role requires working in the office in Austin, TX, in a convenient location close to the airport and downtown.

What skills and qualifications are required for the Coverage Specialist position?

Candidates need a high school diploma or equivalent, a high level of accountability and proven work-ethic in a high-volume setting, ability to multitask in a fast-paced environment, exceptional communication skills (verbal and written), and an LFG attitude.

What is the company culture like at Arrive Logistics?

Arrive Logistics offers an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment, with office-wide engagement activities, team events, and happy hours.

Arrive Logistics

Freight brokerage and logistics solutions provider

About Arrive Logistics

Arrive Logistics connects shippers needing to transport goods with carriers that provide the transportation services. They offer various shipping solutions, including Less Than Truckload (LTL) and Temperature Controlled shipping, tailored to meet the specific needs of their clients. The company stands out from competitors by leveraging advanced technology for real-time tracking and efficient operations, supported by a skilled team. Arrive Logistics aims to deliver exceptional service and strategic value to clients while helping them save time and money.

Austin, TexasHeadquarters
2014Year Founded
$325.9MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Automotive & TransportationIndustries
1,001-5,000Employees

Benefits

Uncapped earning potential
Matching 401(k)
World class training program
Nationally recognized company culture
Incredible sales contests

Risks

Increased competition from AI-driven logistics firms threatens market share.
Rapid expansion may strain management resources and operational efficiency.
Volatile weather conditions pose challenges to delivery schedules and costs.

Differentiation

Arrive Logistics leverages advanced technology for real-time tracking and efficiency.
The company offers a wide range of shipping solutions, including LTL and intermodal.
Arrive's focus on customized logistics solutions sets it apart from competitors.

Upsides

Opening of Guadalajara office enhances cross-border logistics capabilities.
Recognition as a Top Carrier boosts industry reputation and client trust.
Expansion to Columbus and Tampa indicates strategic growth in key markets.

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