Core Crew (Front Desk & Sales) - Sunset Harbour, FL at solidcore

Miami, Florida, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

FitnessIndustries

Requirements

Candidates must possess a high school education, with some college preferred, and demonstrate a willingness to initiate tasks and perform duties without direct supervision. They should also have the ability to lift up to 30 pounds and walk throughout the studio, along with a preference for prior MBO experience and one year of sales experience.

Responsibilities

The Core Crew member will be responsible for providing front desk, administrative, and sales support to the Head Coach and Community Manager, including generating sales, promoting the studio, and delivering a positive client experience by embodying the CORE acronym. This involves connecting with clients, opening up connections to the community, recognizing efforts, educating about offers, and thanking clients. They will regularly interact with clients, assess their needs and expectations, respond to requests, maintain product knowledge, perform system tasks, assist with daily operations, notify management of complaints, address maintenance issues, follow up with client lists, respond to emails, and alert coaches about client milestones. Additionally, they will support the Head Coach Community Manager and Coaches in maintaining a clean studio environment and completing other assigned tasks or projects.

Skills

Sales

Customer Service

Communication

Organization

Attention to Detail

Front Desk

Retail Operations

Client Scheduling

Administrative Support

solidcore

High-intensity, low-impact resistance training classes

About solidcore

Solidcore offers high-intensity, low-impact resistance training workouts through 50-minute classes that emphasize slow, purposeful movements to engage core muscles. These workouts are designed to be both challenging and safe, reducing the risk of injury while maximizing muscle engagement. Solidcore caters to fitness enthusiasts of all levels, providing both in-studio and online class options. Clients can book classes individually or purchase memberships for multiple sessions, and the company also offers corporate packages and gift cards. Solidcore generates revenue through class bookings, memberships, and merchandise sales, aiming to make its services accessible to a wide audience while ensuring steady growth in the health and wellness market.

Washington, District of ColumbiaHeadquarters

2013Year Founded

$6.5MTotal Funding

BUYOUTCompany Stage

Healthcare, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Phone/Internet Stipend

Flexible Work Hours

Risks

Increased competition from boutique fitness studios may dilute Solidcore's market share.

Economic downturns could impact discretionary spending on premium fitness memberships.

The rise of at-home fitness solutions may attract potential Solidcore clients.

Differentiation

Solidcore offers high-intensity, low-impact workouts on custom-built reformers.

The company provides a unique 'Fail With Us' campaign to embrace growth through challenges.

Solidcore's hybrid model combines in-studio and online classes for flexible fitness solutions.

Upsides

Solidcore's expansion includes opening its 100th studio, with plans for global growth.

The subscription model aligns with industry trends, offering predictable revenue streams.

Strategic investments from firms like Kohlberg & Company support Solidcore's market expansion.

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