Upwork

Contract: Senior Product Designer

Remote

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Design, User Experience, Product DesignIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Engagement through Upwork
  • Salary: Not specified

This is an engagement through Upwork’s Hybrid Workforce Solutions (HWS) Team. The HWS team supports Upwork’s business globally. This role involves collaborating with various teams to design and implement user experiences across multiple channels and operating systems.

Requirements

  • Experience: 3+ years of industry experience as a UX designer dedicated to the complete UX design and development lifecycle of several successfully launched desktop or mobile applications.
  • Channels & Platforms: Experience crafting experiences across multiple channels and operating systems, including desktop and mobile.
  • Self-Motivation & Communication: Self-motivated, excellent communicator, comfortable taking direction and giving it.
  • Project Leadership: Able to successfully lead all aspects of a project from start to finish.
  • Language: Fluent English.
  • Time Zone Availability: Availability to take meetings during the Pacific Timezone workday (Required minimum overlap of 8:30 am–12 pm).
  • Portfolio: An outstanding portfolio (Please include a link or PDF portfolio containing detailed UX case studies (minimum 3) as well as examples of strong visual design). Designers without a portfolio will not be considered.
  • Tools: Experience designing and prototyping using Figma.

Responsibilities

  • Collaborate with user researchers, product managers, data scientists, developers, and other designers to frame problems and take ideas from ideation through implementation.
  • Demonstrate high quality design practices by ensuring decisions are made with appropriate user insight and follow existing UX/UI systems while making well-informed decisions to create new patterns.
  • Lead projects through an end-to-end design process: research, ideation, strategy, information architecture, interaction design, launch and testing.
  • Build a variety of design assets to communicate concepts to a broad range of partners and end users; ranging from strategy and experience concepts to detailed design systems and assets.
  • Work closely with developers to deliver a polished final product.

Application Instructions

  • Please submit a portfolio (link or PDF) demonstrating your UX design experience. The portfolio should include detailed UX case studies (minimum 3) and examples of strong visual design.

Company Information

Upwork is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential. Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers. Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, a criminal background check may be run on a candidate after a conditional offer to perform your services for Upwork is made.

Skills

UX Design
Prototyping
Figma
User Research
Information Architecture
Interaction Design
Visual Design
Project Leadership
Communication
Collaboration

Upwork

Online platform connecting freelancers and clients

About Upwork

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$143.8MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Employee Stock Purchase Plan

Risks

Increased competition from Fiverr and Toptal threatens Upwork's market share.
The new Fiverr-style Project Catalog may commoditize services, reducing freelancers' perceived value.
Strategic shifts under new management may not align with current client expectations.

Differentiation

Upwork connects freelancers with clients across diverse industries, enhancing global work opportunities.
The platform offers tools like time tracking and invoicing for efficient project management.
Upwork's tiered fee structure incentivizes long-term client relationships, differentiating it from competitors.

Upsides

Upwork's acquisition of Objective AI enhances its AI capabilities for better talent matching.
The introduction of Featured Jobs increases visibility for job posts, attracting more candidates.
Upwork's recognition as the top job posting site boosts its credibility among employers.

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