[Remote] Senior Product Designer, Pro Experience at Thumbtack

United States

Thumbtack Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • 5+ years of overall product design experience
  • Portfolio with a history of impactful projects that showcase your design process
  • Strong UX, interaction, and visual design skills along with a human-centric approach to designing products
  • Ability to balance high-quality craft and crisp execution with agility, speed to learning, and iterative experimentation
  • A bias for action and understanding of how your work impacts users and the business
  • Experience designing and implementing customer experiences that have led to measurable and sustainable growth results
  • Strong cross-functional collaboration and stakeholder management skills

Responsibilities

  • Design customer-centric experiences with measurable business impact
  • Partner closely with fellow designers, researchers, product managers, engineers, data scientists and marketers to lead product visions, define strategies, shape the product roadmap, and develop design solutions
  • Use research and qualitative data to guide design and development decisions
  • Develop a deep understanding of our customers and pros while focusing on key metrics
  • Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes
  • Test, learn, and iterate; solve existing problems and discover new opportunities through experimentation

Skills

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$680.3MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Paid Holidays
Phone/Internet Stipend
Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.
Dependency on RentRedi partnership may risk customer acquisition dynamics.
Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.
The platform offers personalized guidance and cost estimates for various home services.
Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.
$75 million financing boosts technology investment and service expansion.
Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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