Spanish Translation Curriculum Writer
KiddomPart Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must possess Spanish language proficiency at C1 level or above and English proficiency at B2 level or above. Strong coping, emotional resilience, and stress-management skills are essential, along with the ability to perform duties objectively without personal bias. A strong attention to detail, comfort synthesizing information, and critical thinking skills are required. Deep familiarity with internet platforms and culture, and high cultural awareness of political and social situations in the Spanish market are necessary. The ability to work individually and in a team, adapt to differing shifts and non-standard hours, and meet changing business needs in a fast-paced environment is important. A commitment to quality, efficiency, and effectiveness is expected. Previous business process outsourcing, customer service, or content moderation experience is a plus. A valid work permit, completed compulsory education, being over 18 years of age, and availability for rotative shifts, weekends, and holidays are mandatory.
Content moderators will analyze and review user profiles, audio, videos, and text-based content, and investigate, escalate, or resolve reported or flagged issues. They will review, classify, and remove content according to client guidelines using specific tools. Responsibilities include understanding and staying updated on changing client policies, investigating and relaying complex content issues, and advocating for the user community. Participants will engage in process improvement initiatives, continuous training programs, and discussions to optimize their role. They will also engage in conversations around socially sensitive topics to ensure community safety.
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