Content Operations Manager at Checkr

Denver, Colorado, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Deep understanding of how to leverage generative AI tools; skilled at structuring prompts to drive specific outcomes (AI fluency & prompt engineering)
Demonstrated ability to build scalable content operations systems; workflow orchestration and ticketing systems that streamline content asset production (Operational & system builder)
Exceptional attention to detail and brand voice; experienced in refining AI-generated content to maintain clarity, consistency, and brand integrity (Strong editorial & brand sensibility)
Unique blend of creativity, operational rigor, and AI fluency
Proactive learner—constantly staying ahead of evolving AI and content trends
Adept at working cross-functionally to align content strategy with business objectives and drive measurable outcomes

Responsibilities

Define and lead the content strategy for growth marketing: Orchestrate content initiatives across teams and channels, ensuring every asset advances business outcomes, reinforces brand voice, and creates a cohesive customer journey
Create digital content assets: Generate new digital content assets for Checkr products; articles, videos, scripts, posts, emails, and landing page copy—through AI and agentic workflows
Build editorial workflows: Refine editorial processes using AI tools and systems; ensure consistent quality, brand voice, and compliance best-practices
Align content with business objectives: Curate content to contribute to business growth across B2B and B2C products; content assets to support SEO, web, brand, and marketing initiatives
Manage and build content operations systems: Create efficient, transparent ticketing systems and roadmaps; collaborate with cross-functional stakeholders to prioritize asset production for various use cases
Support asset publishing and implementation: Oversee asset publication processes; collaborate with web operations teams and self-serve asset publishing across Checkr website properties
Run third-party digital PR campaigns: Contribute to growing Checkr’s online presence; collaborate with internal and external stakeholders to build digital PR campaigns, optimized referral profiles, and online communities

Skills

Key technologies and capabilities for this role

Generative AIPrompt EngineeringContent StrategySEODigital PRAI WorkflowsEditorial WorkflowsBrand VoiceComplianceTicketing PlatformsProduction RoadmapsPublishing Pipelines

Questions & Answers

Common questions about this position

What skills are required for the Content Operations Manager role?

The role requires deep expertise in generative AI tools and prompt engineering, editorial acumen for content quality and brand integrity, operational rigor for building scalable systems and workflows, creativity, and strong cross-functional collaboration skills.

What are the main responsibilities of this position?

Responsibilities include defining and leading content strategy for growth marketing, creating digital content assets using AI workflows, building and refining editorial processes, aligning content with business objectives like SEO and brand initiatives, and managing content operations systems such as ticketing and roadmaps.

Is this role remote or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for this role at Checkr?

A strong candidate combines creativity, operational rigor, and AI fluency, with expertise in generative AI tools, prompt engineering, and editorial skills, plus the ability to build scalable systems and collaborate cross-functionally to drive business growth.

Checkr

Provides background check services for employers

About Checkr

Checkr provides background check services primarily for businesses, staffing agencies, and recruiters. Their platform allows clients to conduct thorough background screenings to verify potential employees' histories, which is especially important in high-risk industries. The service operates on a software-as-a-service (SaaS) model, where clients subscribe to access a user-friendly dashboard and various features that help manage the background check process efficiently. Checkr also offers educational resources to promote fair hiring practices. Unlike many competitors, Checkr's platform includes innovative solutions like Checkr Assess, which can significantly reduce talent acquisition costs. The company's goal is to help businesses hire trustworthy employees while ensuring compliance and promoting fair hiring practices.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$535.1MTotal Funding

SERIES_ECompany Stage

Data & Analytics, ConsultingIndustries

1,001-5,000Employees

Benefits

A fast-paced and collaborative environment

Learning and development allowance

Competitive compensation and opportunity for advancement

100% medical, dental, and vision coverage

Up to 25K reimbursement for fertility, adoption, and parental planning services

Flexible PTO policy

Monthly wellness stipend, home office stipend

Risks

Recent layoffs suggest potential financial instability or restructuring challenges for Checkr.

Departure of key personnel may lead to internal restructuring and operational disruptions.

Acquisition of Inflection and workforce reduction could lead to integration challenges.

Differentiation

Checkr offers rapid background checks using advanced technology, surpassing traditional providers.

The company promotes fair hiring practices, aligning with modern corporate social responsibility goals.

Checkr's SaaS model provides a user-friendly platform with compliance resources and partner integrations.

Upsides

Increased demand for digital background checks boosts Checkr's remote verification capabilities.

The gig economy's growth enhances demand for Checkr's quick and reliable background checks.

AI integration in HR tech allows Checkr to improve accuracy and speed of checks.

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