Content Moderator - Spanish (Video Games) - Remote

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not provided
• Company: Keywords Studios
• Description: Since 1998, Keywords Studios has been reshaping how players interact with their favorite games, growing into a global team of over 12,000 professionals. Player Engagement, one of the fastest-growing Service Lines, provides technical support, community management, and trust & safety services for AAA and Indie studios. As a Moderator, you'll create a safe and positive gaming environment by monitoring and filtering content, protecting gamers from harmful content and fostering a space of respect and inclusivity.

Requirements

• Communication: Ability to moderate digital content (text, images, videos) and identify harmful material.
• Collaboration: Ability to communicate with internal teams and address project-related requests.
• Analytics: Ability to audit and assess interactions, identify trends, and report opportunities for improvement.
• Leadership: Willingness to participate in feature testing and tool improvements.
• Personal Attributes:
  • Optimism and stress resilience
  • Multitasking and prioritization skills
  • Accountability and responsibility
  • Agility and adaptability
  • Self-motivation and analytical skills
  • Keen eye for detail and accuracy

Responsibilities

• Monitor and filter content (text, images, videos) to prevent harassment, hate speech, and unnecessary violence.
• Ensure a safe and positive gaming environment for all players.
• Collaborate with internal teams to address project-related requests.
• Audit and assess interactions to ensure accurate severity ratings.
• Compile and report trends and opportunities for process enhancements.
• Participate in feature testing and tool improvements.
• Identify errors and inconsistencies in relation to established procedures and protocols.
• Understand the potential exposure to foul content.

Application Instructions

• Not provided