PlayStation Global

Insights & Personalization Program Manager

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Video Games, Entertainment, Data & AnalyticsIndustries

Job Description

Salary:

Location Type:

Employment Type:

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Department Overview:

At PlayStation Studios Insights & Personalization, we work with some of the best game studios in the world -- responsible for developing some of the most recognizable and ambitious games and franchises on PlayStation, including Helldivers 2, Horizon, God of War, Marvel's Spider-Man and Gran Turismo. We provide timely, actionable insights, along with tools to deliver the right content, to the right players, at the right time. We are looking for talented individuals to join us in pushing the boundaries of game analytics for PlayStation games. In this role, you will support two small teams – Game Analysts in North America and the Player Engagement Services team, a team that builds tools for data-informed content.

Role Overview:

What you’ll be doing:

  • Facilitate team level planning and support teams with agile practices, proactively monitoring progress, and initiating appropriate corrective action.
  • Build relationships with stakeholders within marketing, publishing, production, leadership team, members of design, engineering and other insights teams.
  • Collaborate with key stakeholders to provide relevant planning and documentation that will help ensure successful content delivery for live service games.
  • Collaborate with engineering managers and the development team to identify dependencies, risks and impact.
  • Drive the creation and execution of integration project plans between central SIE teams and PlayStation studios.
  • Parse game development roadmaps and maintain timelines with relevant milestones across multiple projects.
  • Grow a healthy, collaborative, continuously improving culture within the teams you operate.

What we are looking for:

  • An individual who is knowledgeable and passionate about data analysis/insights and video games!
  • Relevant experience in a production, product, marketing, or project management role.
  • Ability to influence multi-cultural teams, identify and resolve misalignments with members of internal and external teams.
  • Self-starter personality with strong interpersonal and leadership skills, able to work independently with limited supervision.
  • Organized with an innate ability to prioritize & perform multiple tasks simultaneously.
  • Extensive experience balancing multiple complex projects with varying deadline pressure across a variety of teams or companies.
  • Experience running highly effective agile cross functional teams with strong focus on delivery.
  • Experience with a variety of Agile approaches, such as Scrum, or Kanban.
  • Tracks velocity and maintains forecast, constantly evaluating the plans against the integration project timelines.
  • A track record of successfully identifying and optimizing cross-functional processes.
  • Excellent communication in English language, both written, verbal and facilitation skills.

Bonus points if you have:

  • Experience working in a live service environment (preferably in gaming, but relevant experience in industries like e-commerce will be considered).

Skills

Agile practices
Team coordination
Stakeholder management
Game analytics
Data-informed content
Cross-team collaboration

PlayStation Global

Designs and markets gaming consoles and accessories

About PlayStation Global

Working at PlayStation offers the opportunity to be part of a leading company in the gaming industry, renowned for its cutting-edge technology like haptic feedback and 4K HDR visuals. Employees are immersed in a culture of innovation and excellence that pushes the boundaries of gaming and entertainment. Contributing to a globally recognized brand that consistently delivers high-quality, immersive gaming experiences, ensures a dynamic and fulfilling work environment.

Foster City, CaliforniaHeadquarters
1994Year Founded
M_AND_ACompany Stage
Consumer Software, Entertainment, GamingIndustries
1,001-5,000Employees

Benefits

Health and wellness: Medical (PPO, HDHP, and HMO), dental, vision, disability, employee assistance program, flexible spending accounts, health savings account, student loan repayment assistance, education reimbursement program, wellness reimbursement, identity theft protection, basic and voluntary life and AD&D insurance, business travel accident insurance, 4.5% 401(k) match, commuter program, additional voluntary programs (group legal, pet insurance, auto and home insruance), onsite flu shots and biometric screenings
Family and time off: 12 paid holidays, generous PTO, paid parental leave, adoption assistance program, 529 college savings plan match, back-up child care, parental and elder care coaching
Perks: Sony product discounts, passport perks program, monthly $10 Playstation Network voucher, employee referral bonus, game launch events

Risks

Increased competition from cloud gaming services may impact PlayStation's market share.
Semiconductor shortages could affect PlayStation 5 sales and customer satisfaction.
Cybersecurity threats pose risks to PlayStation Network's stability and user trust.

Differentiation

PlayStation Network offers a comprehensive suite of gaming and media services.
The platform supports a wide range of PlayStation consoles and devices.
PlayStation's integration with PSVR enhances its virtual reality gaming experience.

Upsides

PlayStation's acquisition of Haven Studios could boost exclusive game offerings.
The rise of cross-platform play can increase user engagement on PlayStation Network.
Growing VR market aligns with PlayStation's investment in PSVR technology.

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