Content Moderator - Italian (Video Games) - Remote

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not provided
• Company: Keywords Studios (Player Engagement)

Description: Since 1998, Keywords Studios has been a global leader in providing solutions to video game developers and publishers. Player Engagement is one of the fastest-growing Service Lines, focusing on technical support, community management, and trust & safety services for AAA and Indie studios. As a Moderator, you'll play a vital role in creating a safe and positive gaming environment by monitoring and filtering content to protect players from harmful content, harassment, and bullying. Your dedication will foster a space of respect, inclusivity, and the joy of gaming.

Requirements

• Communication: Ability to moderate digital content (text, images, videos) and identify harmful material.
• Collaboration: Moderate digital content, including text, images, and videos, with a keen eye for identifying harmful or inappropriate material. Collaborate with internal teams, addressing project-related requests and maintaining seamless communication channels.
• Analytics: Audit and assess interactions, ensuring they are rated accurately based on their severity level. Compile and report trends and improvement opportunities from audits.
• Leadership: Participate in feature testing and tool improvements, contributing to the continuous refinement of content moderation practices.
• Personal Attributes:
  • Optimism and stress resilience
  • Multitasking and prioritization skills
  • Accountability and responsibility
  • Agility and willingness to change
  • Self-motivation and analytical skills
  • Keen eye for detail and accuracy

Responsibilities

• Monitor and filter content (text, images, videos) to identify and remove harmful material.
• Protect gamers from harassment, hate speech, and unnecessary violence.
• Ensure a safe and positive gaming environment for all players.
• Collaborate with internal teams to address project-related requests.
• Audit and assess interactions, ensuring accurate severity ratings.
• Report trends and opportunities for process improvement.
• Participate in feature testing and tool improvements.

Application Instructions

• Not provided