Content Design Team Lead at IQVIA

Reading, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Life Sciences, Translation ServicesIndustries

Requirements

Minimum of 10 years of experience in the Language Solutions industry, with the last 5 years working as a Manager / Associate Director
Bachelor's degree, ideally in a design, linguistics, Translation, Localisation, or business field OR at least 10 years of experience
Excellent communication verbal/written skills in English
Fluency in at least one additional language (strong asset)
Experience in project management, including the ability to meet strict deadlines and manage competing priorities and changing demands (strong asset)
Proven experience working with projects involving large amounts of content (beneficial)
Knowledge of software QA, QC, DTP and/or OCR methodologies, tools, and processes (beneficial)
Experience using CAT tools or content editing tools (beneficial)
Experience working in international environments

Responsibilities

Ensure that the team checks content in various languages so that it does not contain any design error, specifically tracking omission, inaccuracy, inconsistency and visibility errors from OCR, translation and DTP tasks, which may entail correcting, removing, adding and formatting portions of content to make the source content ready for translation and the translated content meaningful prior to delivery to customers
Work very closely and effectively with Project Managers to distribute and allocate content design jobs according to requirements and available resources
Manage the assessment of client’s expectations or specifications and advise on best practices when appropriate to delight customers
Manage any escalations or issues that may arise regarding content design and work with Project Managers to ensure that the nature and the number of such issues are collected and incorporated in performance metrics and trend analysis
Act as a link between Project Managers and Content Design Specialists as necessary to solve issues quickly and effectively
Be a key contributor to deliver on translation effectiveness commitments to stakeholders and clients
Mentor and help Content Design Specialists as needed and coordinate efforts to onboard and train them as required
Comply with relevant and applicable IQVIA procedures
Build and maintain strong relationships within the team, with Project Managers, and with internal and external stakeholders and clients
Ensure that all jobs allocated to the team are completed on time and budget and recommend synergies, improvements and experiments as needed
Share best practices and findings in the team and within Translation Operations
Provide the Associate Director with content design effectiveness metrics according to agreed KPIs and frequencies

Skills

Content Design

Team Leadership

Translation Quality Assurance

Project Management

OCR Error Tracking

DTP

Linguistics

KPI Metrics

Stakeholder Management

Life Sciences Translation

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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