Container Control and Administration Officer - 4 month fixed term contract at The Browser Company

Port Vila, Shefa Province, Vanuatu

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Shipping, Logistics, MaritimeIndustries

Requirements

Experience in the workforce in an administration or customer service role
Previous experience in container control and administration roles
Excellent communication and interpersonal skills
Ability to work autonomously
Strong attention to detail and time management abilities
A can-do attitude with a willingness to learn and help wherever needed
Confidence using office software and systems, particularly Microsoft Word & Excel
Fluency in English (required); Bislama and/or French (advantage)
Working rights for Vanuatu
Willingness to undergo a Police Check and/or Pre-Employment Drug Test

Responsibilities

Enter Releases & acceptances in an agreed timeframe and maintain all assigned documentation and processes
Provide timely and accurate information to transport operators and clients
Complete ad hoc administrative tasks as required or requested
Actively track depot FIFOs, working with Depot Management to minimize long-stays and FIFO failures
Answer incoming phone calls and assist with all general queries, completing filing where required
Conduct inwards and outwards dispatch for empty containers
Process repair estimates and reports, and assist with general office tasks
Facilitate administration relating to the VBS, actively monitoring incoming VBS Bookings to ensure the depot has sufficient stock to supply
Advise transporters of delays and work with them to delay arrival or rebook where required
Effectively coordinate the flow of all container movements booked through the VBS ensuring data integrity and adherence to process
Make Hoist Drivers aware of any special requirements relating to incoming units
Highlight when units are returned after being rejected or require expedited processing
Be the primary point of contact for Truck Drivers booking into the depot
Proactively investigate and resolve any discrepancies and service failures as well as escalate truck delays and issues affecting the flow of containers or service delivery
Provide a high level of customer service and professionalism in all dealings with clients, transporters, and external parties

Skills

Container Control

Depot Operations

Customer Service

Administrative Tasks

Data Entry

Documentation Management

FIFO Tracking

Dispatch Processing

Repair Estimates

Office Administration

Phone Handling

Filing

The Browser Company

Develops a user-friendly web browser

About The Browser Company

The Browser Company develops a web browser called Arc, which focuses on providing a more intuitive and organized online experience for users. Arc is designed to be user-friendly and efficient, aiming to improve how people interact with the internet compared to traditional browsers. Unlike many existing browsers, Arc seeks to streamline the browsing process, making it easier for users to manage their online activities. The Browser Company differentiates itself from competitors by targeting a more modern and simplified user experience, backed by a team of experienced professionals from notable tech companies. Their goal is to enhance the way users navigate the web, potentially disrupting the current browser market with their fresh approach.

New York City, New YorkHeadquarters

2019Year Founded

$133.1MTotal Funding

LATE_VCCompany Stage

Consumer SoftwareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Home Office Stipend

Paid Parental Leave

Risks

Arc's recent security vulnerability could undermine user trust and adoption.

Dia may face competition from established AI-integrated browsers like Microsoft's Edge.

The freemium model may limit revenue if premium features aren't compelling.

Differentiation

Arc offers a more personal and creative browsing experience than traditional browsers.

The Browser Company is led by seasoned tech professionals from Instagram, Tesla, and Google.

Arc's AI-powered features, like 'Call Arc', enhance user interaction and efficiency.

Upsides

The Browser Company raised $50 million, valuing it at $550 million.

Growing demand for personalized browsing experiences supports Arc's market entry.

The launch of AI-centric browser Dia could attract a wider audience in 2025.

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