Consulting Director : Retail Industry Expert at Visa

Dubai, Dubai, United Arab Emirates

Visa Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Payments, ConsultingIndustries

Requirements

  • Bachelor's degree or equivalent (Master’s degree preferred)
  • At least 5 years of solid end-to-end (strategy to operations) consulting experience across Retailing and Payments with a consultancy practice as a Retailing SME
  • Deep domain expertise in the Retail industry, especially grocery, high street retail, and everyday spend categories
  • Specific industry-level knowledge of customer & commercial aspects (CRM, Loyalty, Selling/Servicing channels, etc.), operational aspects, back office (ERP, HR, Finance, etc.)
  • Holistic understanding of industry trends, players, best practices, and multifunctional experience across strategy, optimization, organization, etc
  • Payment expertise
  • Ability to operate in a ‘startup’ mode, setting up, building, and scaling the consultancy practice
  • Ability to lead workshops with clients across all levels in the organization
  • Ability to develop proposals that meet client needs and deliver engagements demonstrating in-depth understanding of the retail industry
  • Strong desire to collaborate with colleagues across teams (Merchant Services, Product, Risk, Digital, Managed Services, subregional, and global)
  • Ability to engage effectively with all levels of the organization at both Visa and clients

Responsibilities

  • Accountability for the ongoing evolution of the Retail consulting strategy within the Merchant Service Line consulting practice
  • Drive the development and expansion of offerings relevant to Retail Groups, including data-related services, cobrands, VAS, etc
  • Build close relationships with Retail partners to develop expert understanding of their specific evolving needs
  • Development of client proposals, delivery of client engagements, and ongoing upskilling of colleagues
  • Continuously scan the external environment to bring in best-in-class practices and challenge conventional wisdom to ensure Visa’s continued leadership and excellence

Skills

Retail Industry Expertise
Payments
CRM
Loyalty Programs
ERP
HR Systems
Finance
Consulting
Client Workshops
Business Strategy
Industry Trends
Grocery Retail
High Street Retail

Visa

Global digital payment network provider

About Visa

Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.

San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.

Risks

CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.

Differentiation

Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).

Upsides

Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.

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