Consultant III - Cloud Support Engineer at Replo

Kochi, Kerala, India

Replo Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information TechnologyIndustries

Requirements

  • Proven experience in Azure and AWS cloud support within enterprise environments
  • Proficiency with ServiceNow and Azure DevOps ticketing and workflows
  • Strong hands-on expertise in MSSQL, Windows Servers, IIS, and ASP.NET deployments
  • Knowledge of identity/access management with AD, Entra ID, and RBAC in cloud platforms
  • Familiarity with monitoring tools (DataDog, CloudWatch, Azure Monitor) and CI/CD pipelines
  • Strong troubleshooting, root cause analysis, and ability to thrive in Agile/SCRUM setups

Responsibilities

  • Provide AppDev team support via ServiceNow/Azure DevOps (deployments, SQL queries, troubleshooting, RCAs)
  • Manage Azure resources, RBAC, Active Directory/Entra ID, Windows Servers, and IIS applications
  • Administer and optimize MSSQL databases; execute queries in PostgreSQL, MySQL, and MongoDB
  • Implement Infrastructure as Code using Terraform/CloudFormation and manage CI/CD pipeline deployments
  • Monitor services using DataDog, CloudWatch, and Azure Monitor; resolve cloud/web/database issues
  • Collaborate in Agile/SCRUM teams, approve CAB changes, and maintain documentation (runbooks, best practices)

Skills

Key technologies and capabilities for this role

AzureAWSServiceNowAzure DevOpsMSSQLTerraformCloudFormationDataDogCloudWatchAzure MonitorWindows ServersIISASP.NETPostgreSQLMySQLMongoDBEntra IDRBAC

Questions & Answers

Common questions about this position

What are the minimum required skills for the Consultant III - Cloud Support Engineer role?

Proven experience in Azure and AWS cloud support within enterprise environments, proficiency with ServiceNow and Azure DevOps ticketing and workflows, strong hands-on expertise in MSSQL, Windows Servers, IIS, and ASP.NET deployments, knowledge of identity/access management with AD, Entra ID, and RBAC, familiarity with monitoring tools like DataDog, CloudWatch, and Azure Monitor, and CI/CD pipelines are required.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of team environment will I be working in?

You will collaborate in Agile/SCRUM teams, support AppDev and Infrastructure teams, and approve CAB changes while maintaining documentation.

What makes a strong candidate for this Cloud Support Engineer position?

Candidates with hands-on experience in cloud operations, database management across MSSQL, PostgreSQL, MySQL, MongoDB, troubleshooting web applications, enabling DevOps practices in Agile/SCRUM, plus preferred skills like Terraform/CloudFormation, additional Azure/AWS services, production deployments, and strong documentation skills stand out.

Replo

Platform for customizable e-commerce landing pages

About Replo

Replo offers a platform for creating customizable landing pages specifically for e-commerce teams, allowing users to build pages quickly using templates or from scratch without coding. The platform is designed for speed, ensuring fast-loading pages that enhance user engagement and conversion rates. Replo operates on a subscription model and provides expert support services, helping clients with their projects and fostering long-term relationships. Additionally, it integrates with analytics tools to enable marketing teams to launch campaigns efficiently while maintaining brand consistency.

San Francisco, CaliforniaHeadquarters
2021Year Founded
$4.1MTotal Funding
SEEDCompany Stage
Data & Analytics, Consumer Software, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Performance Bonus

Risks

Increased competition from platforms like Webflow and Wix.
Over-reliance on Shopify could pose risks if policies change.
Scaling customer support may challenge Replo as its user base grows.

Differentiation

Replo offers a low-code platform tailored for Shopify users, unlike competitors.
The platform provides ultra-small bundle sizes for fast-loading landing pages.
Replo integrates analytics for data-driven decisions, enhancing marketing effectiveness.

Upsides

Growing demand for low-code solutions boosts Replo's market potential.
Shopify's ecosystem expansion offers Replo more integration opportunities.
Mobile-first design trend aligns with Replo's fast-loading page capabilities.

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