Concierge Associate at RPS North America

Phoenix, Arizona, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Office Services, HospitalityIndustries

Requirements

High School Diploma or equivalent
1–2+ years’ experience (preferred)
Flexible to assigned schedules
Strong organizational, time management, and problem-solving skills
Excellent written and verbal communication
Proficient with or able to learn required systems
Professional demeanor and adherence to policies
Proficient in MS Office Suite
Able to lift/move 40–60 lbs. with cart assistance
Able to walk, bend, kneel, stand, or sit for long periods
Manual dexterity for office equipment
Strong written/verbal communication & customer service
Organized, multitasker, able to work independently
Skilled in accurate packing methods, materials, and slip validation

Responsibilities

Provide a warm, professional, and friendly welcome to colleagues and guests
Conduct floor walks to ensure cleanliness, organization, and stocked supplies
Support visitor registration, meeting room bookings, and special requests through technology
Deliver personalized service, build relationships, and anticipate needs
Maintain safe and clean reception areas per policies and procedures
Track preferences and accommodate special requests creatively
Collaborate with Workplace Experience and service teams to ensure seamless support
Create best-in-class experiences that leave lasting positive impressions

Skills

Key technologies and capabilities for this role

MS Office SuiteCustomer ServiceOrganizational SkillsTime ManagementProblem-SolvingCommunicationMultitasking

Questions & Answers

Common questions about this position

What are the typical working hours for the Concierge Associate role?

The typical working hours are Monday-Friday from 8:00am to 5:00pm.

What benefits are offered to Concierge Associates?

Benefits include Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.

What skills are required for the Concierge Associate position?

Required skills include strong written and verbal communication, customer service, proficiency in MS Office Suite, organization, multitasking, ability to work independently, time management, and problem-solving.

What career growth opportunities are available?

The role offers career growth through learning new skills, using a variety of them to uncover other opportunities, a work culture of learning and development, and recognition programs for all levels.

What qualifications make a strong candidate for this role?

A strong candidate has a High School Diploma or equivalent, 1–2+ years of experience (preferred), flexibility with schedules, strong organizational and communication skills, proficiency with systems, and a professional demeanor.

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters

1970Year Founded

$31.5KTotal Funding

ACQUISITIONCompany Stage

Consulting, Energy, Enterprise SoftwareIndustries

5,001-10,000Employees

Risks

Increased competition from AECOM with new regional director.

Acquisition by Tetra Tech may impact client relationships.

Internal competition from NEO Material Development Kit could cause brand confusion.

Differentiation

RPS Group offers a wide range of consulting and advisory services.

The company has a strong focus on sustainability and environmental consulting.

RPS leverages its global presence and multidisciplinary teams for tailored solutions.

Upsides

Increased demand for environmental consulting due to global sustainability focus.

Growing interest in digital transformation aligns with RPS's expertise.

Expansion of green finance offers new project opportunities for RPS.

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